Process Improvement Manager

Allied Consultants, Inc.
Austin, TX
24 Nov 2024

Vacancy expired!

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 30 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced

Process Improvement Manager to be a key resource on a technical services team.Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.

Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check

Allied Consultants is an equal opportunities employer.Responsibilities
  • Identify, create, and participate in the implementation of business process improvements, enabling tools, and systems that deliver tangible value.
  • Advisor on projects, offering solution-design support and best practices for process management.
  • 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Qualifications

Minimum

(Required):

Years

Skills/Experience7Coordinates incidents/problems/changes through resolution while maintaining command and control of the incident response for a large application portfolio.4Employ strong facilitation and leadership skills, ensuring responding team members execute required actions under pressure; call out as appropriate when progress appears blocked7Reviews incident/problem/change documentation accuracy as it relates to the application portfolio.7End-to-End accountability for the management, communication, ensuring updates are timely and of sufficient quality.7Works closely with the other IT tower leads to facilitate incident, problem, and change management activities

Preferred

(Optional):

Years

Skills/Experience4Extensive Service Management response planning as it relates to applications.4Extensive Service Management Metrics Development and Review as it relates toapplications.7Ownership of Incident/Problem/Change processes.
  • ID: #23378759
  • State: Texas Austin 73301 Austin USA
  • City: Austin
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-24
  • Deadline: 2022-01-22
  • Category: Software/QA/DBA/etc