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At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational valuesintegrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovationinform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.Whether youre an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, youll find a variety of opportunities at Emerson. Join our team and start your journey today. If you are an Engineer looking for growth in your career, Emerson has a great Product Engineer opportunity for you within our Process Systems & Solutions team! Based in our Austin, TX area office, you will be part of a global team that provides top tier product support and consultation to customers using Emersons best in class DeltaV product. In addition, you will have opportunities to interact with many groups and locations within the Emerson organization, and have influence and impact on next generation products for future development. As a Product Engineer, YOU WILL:- Work directly with customers, Emerson Technical Support offices or representatives, Global Service Centre (GSC) engineers and development engineers on technical solutions to DeltaV applications
- Provide feedback to Technology regarding our end user requirements of DeltaV software based on the investigation of field issues
- Travel (estimate 0-5 trips/year, typically a week or less per trip) to customer sites primarily in North America, potentially worldwide if desired
- Develop the ability to generate close consultative long-term relationships with key Emerson customers in order to assist with their DeltaV support needs
- Be an Austin, TX based member of the DeltaV Customer Support organization, with locations in Manila, Pune, Leicester, and Austin.
- Bachelors degree + 2 years of experience or Associates degree + 5 years of experience
- Previous knowledge of DeltaV control systems and/or DeltaV peripheral products is required
- Ability to work directly with the end user resolving system issues on a running process
- Creative troubleshooting and problem-solving skills
- Good communication skills - essential to support regular interfacing with customers and other departments within Emerson
- Fluent English, both verbal and written
- Legal authorization to work in the United States without sponsorship now or in the future.
- Engineering Degree is preferred
- Experience working in DeltaV Batch is preferred. Additional experiences with Virtualization (Hyper-V, VMWare) and Cybersecurity topics would be desirable
- Experience with Control Systems in production facilities is desirable