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- Analyzes requirements and gathers deliverables needed to complete the implementation of the new product
- Coordinates and produces date for pre-implementation validation
- Aids with the review, analytics, and evaluation of business requirements for existing and new development
- Provides administrative support to various products and resources used by the enterprise surrounding product programs and customer plan design document
- Utilizes data provided from sales or support personnel to establish or update client-specific information for the assigned product
- Assist in creating agendas for client meetings
- Maintains system documentation
- Documents details technical, business specifications, functional needs and modifies existing requirements
- Schedules technical meetings related to implementation with the field service organization
- Provides regular status reports to management as needed
- Responsible for cross-enterprise implementation of new products or product enhancements
- General understanding of the drilling process and the mechanics/physics involved
- Strong analytical skills: Demonstrated ability to develop analysis spreadsheets and reports
- Highly proficient with MS Excel: management of large data sets, complex graphs and reports, interpretation of engineering drawings
- Effective verbal and written communicator
- Field (hands-on) experience with drilling automation technologies would be preferred.
- Accuracy and Attention to detail- understanding the necessity and value of accuracy and attention to detail, ability to process information with high levels of accuracy
- Works on complex projects with general direction and minimal guidance
- Ability to work independently as a member of various teams and committees
- Ability to drive project timelines to completion with a cross-functional team
- Measures success by the success of their customers, internal and external
- Provide service to clients throughout the process
- Utilize project manager and solution design tactics in order to ensure effective and timely implementation
- Accurately document project status and notify stakeholder of progress or issues that may adversely affect the client
- Self-starter; Attention to detail; ability to deliver quality work with minimum supervision
- Frequent travel to areas within Western Hemisphere region is required