Vacancy expired!
Program Manager
Job Description:Program Manager, RenewalsMicro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace. Join Micro Focus to become part of this innovation-just like the impact we're having as the official technical partner of Jaguar TCS Racing . We provide world-class software and services to support their push for more points, podiums, and winsboth on and off the track in the fast-changing environment of the ABB FIA Formula E World Championship.About the Role:The Program Manager will provide support and leadership for the Maintenance and Renewals business for one of Micro Focus' largest portfolios, the IM&G group. Working with Support, Field Sales, Product Management and Engineering teams across, the Program Manager will develop a program of hyper care culture that will drive and help grow our renewals business. The Program Manager will identify, design and build a successful renewals program working with internal stakeholders and external customers and partners.You will:- Lead and champion a company wide program involving multiple functions and project teams to drive the process of enhancing our worldwide IM&G renewals.
- Manage activities of supporting field teams and internal dashboard development.
- Communicate program progress, escalations, and issue analysis to program stakeholders; collaborates with management and internal development partners to recommend and implement changes to processes or business practices to resolve escalated issues, produce solutions, and ensure adherence to established schedules.
- Drive innovation and integration of new technologies and quality initiatives into program.
- Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
- Typically 6-10 years experience overall, with proven success developing and leading large programs and working directly with customers.
- PMP/PMI certification preferred.
- Extensive knowledge of project and program planning tools and software packages to create, manage, and track project results
- Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
- Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.