OverviewBenefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf)Position Summary DetailsThe Quality Assurance Observer is responsible for monitoring all activities to ensure onsite protocol and regulations are being followed throughout the day.Responsibilities
Conducts pre-construction meetings with property managers, owners, FDOT inspectors, and Department Manager and others as required
Prepares day’s inspection and work schedule by collecting crew locations from Street Sheet and supervisor
Interfaces with Shift Lead and QC Supervisor for direction and assignments
Verifies materials, workmanship, and specification/code requirements
Ensures that contractors are working within the guidelines and specifications set forth by permits
Performs inspections and documentation of in-process, start-up, and operations activity
Trouble-shoots engineering design and participates in resolution of issues
Completes detailed inspection records and maintains technical and other pertinent documents, as directed
Performs inspections in accordance with inspection plan, monitors inspection duties assigned to subcontractors, and reviews results of inspections
Identifies and monitors performance of witness and hold points in Work Planning packages
Identifies nonconforming items and corrective action requirements; initiates nonconformance reports and monitors status through closure of corrective action
Maintains databases through established project standard computer applications
Performs QC/QA surveillances
Create Dailies and QC reports for invoicing
Performs Quality Control Inspections to ensure that work activities meet required quality standards
Conducts contractor site inspections for safety and proper setup
Checks job sites for damage, and if found immediately reports to supervisor
Responds to customer complaints and affect resolutions
Creates internal memorandum advising the supervisor of any subcontractor’s negligence before the matter escalates to the client
Assists crews when needed to complete the job, within reason
Other duties as assigned
Qualifications
· Must be able to read, write, and speak English.
· 1 or more years of experience in a customer service setting.
· Have ability to work extended hours and have flexibility with shifts that may include overtime.
· Be comfortable working independently and as a team to complete assignments.
· Proficient at using Microsoft Office (preferred but not required).
REQNUMBER: 84065All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Full-time