Remote Customer Service Agent

About Us

San Mauricio Agency is a premier provider of virtual customer service solutions, dedicated to delivering outstanding service experiences to our clients and their customers. As a remote-first company, we value flexibility and empower our team members to choose their clients and create their own schedules, ensuring a healthy work-life balance.

Job Description

We are looking for dedicated individuals to join our team as Remote Customer Service Agents. In this role, you will have the opportunity to work from home, providing excellent customer support across various industries. You will have the freedom to select the clients you work for and set a flexible schedule that fits your lifestyle.

PLEASE NOTE: This is a contractor 1099 position. San Mauricio Agency will connect you with our multiple clients after you complete our registration process. Detailed information can be found on the FAQ page of our website and will be included in your orientation email when you apply.

Click here to apply on our website.

https://www.sanmauricio.com

Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Build positive relationships with customers and maintain high satisfaction ratings.

Collaborate with team members and management for seamless service delivery.

Stay updated on product/service offerings and company policies to assist customers effectively.

Requirements:

Previous experience in customer service or a related field is preferred.

Excellent communication skills, both written and verbal.

Strong problem-solving abilities and a customer-focused mindset.

Ability to work independently and manage time effectively.

Proficiency in using computer applications and customer service software.

High school diploma or equivalent; additional education or certifications are a plus.

Benefits:

Work remotely with the flexibility to create your own schedule.

Choose the clients you work for based on your interests and expertise.

Competitive compensation package.

Ongoing training and professional development opportunities.

Supportive team environment and collaborative culture.

If you are passionate about delivering exceptional customer service and thrive in a remote work environment, we want to hear from you! Join us at San Mauricio Agency and take control of your career while making a meaningful impact on our clients and their customers.

Apply now on our website!

https://www.sanmauricio.com