Remote – Boutique Hotel (8 Rooms)

Description:

We are seeking a part-time, remote front desk associate to work the night shift at our modern, self-check-in boutique hotel. This is a work-from-home position available 7 days a week, 4hrs per day with flexible scheduling and responsibilities that focus on providing excellent guest support during nighttime hours.

Responsibilities include:

Answering phone calls and assisting guests with questions or concerns

Greeting guests virtually and helping them with reservations

Providing detailed instructions on how to use their access code for the building and room

Explaining check-in procedures clearly and thoroughly

Responding promptly to the Ring camera when guests arrive

Offering excellent customer service and ensuring a smooth check-in experience

Requirements:

Must have a quiet and professional home environment

Reliable internet and phone connection

Strong communication and customer service skills

Must be comfortable using technology (Ring camera app, access systems, etc.)

Dependable and able to work independently

Experience in hospitality or remote support is a plus but not required