Salesforce Business Analyst

We are looking for a Full-time/Contract employee for a Salesforce Business Analyst.

• Work with internal business users in an Agile environment to evaluate business needs, analyze processes, and document decisions for Salesforce application.
• Identify problems and propose innovative solutions.
• Communicate complex concepts clearly, accurately, and effectively both verbally and in writing.
• Participate in project management, coordination, planning, and scheduling with CPA staff in an Agile environment.
• Attend stand-up meetings with developers and business users to coordinate activities.
• Gather business requirements that will be created as user stories for the Salesforce contract management system.
• Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements.
• Analyze Centralized Accounting Payroll/Personnel System (CAPPS) for business needs.
• Review, coordinate and gather historical legacy data for migration into new Salesforce contract management system.
• Participate in user acceptance testing for the implementation of user stories into production environment.
• Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAP management team.
• Build Salesforce reports and dashboards for business areas.

• Experience and hands on knowledge of concepts, practices, and procedures related to Salesforce based procurement/contract systems of large organizations
• Successful experience as a business analyst leading large organizations in upgrading/modifying a Salesforce based procurement/contract systems
• Experience in use of Salesforce.
• Experience with creating Salesforce reports and dashboards
• Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies.
• Experience in developing a cost saving budget and operating plans
• Experience with unit and system testing, and documenting results.
• Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint
• Experience in project management with IT related projects.
• Experience in providing consultation to business users and technical resources.
• Experience in collaborating and communicating effectively across multiple subject matter groups.
• Experience with highly complex application security requirements and determining security requirements

• Knowledge of JIRA environment.
• Knowledge of Microsoft SharePoint
• Knowledge of Microsoft Visio or other workflow software.
• Knowledge of facilitation techniques and experience using them in work groups
• Certification as Salesforce Administrator.