Salesforce Delivery Lead

02 May 2024

Vacancy expired!

As the Delivery Lead - you will be the technical lead for numerous delivery squads. These delivery squads will be comprised of both internal and external resources.  You will be responsible for working with key Sales, Customer Service, and Customer Experienced business stakeholders to ensure the solutions delivered meet the Business and Customer needs. Providing excellence in Sales, Customer Service, and Customer Communities using Salesforce technology across the Informa businesses.You are accountable for the following:Delivering best in class Sales, Customer Service, and Community Capabilities for Informa MarketsOwning the solution architecture, prototyping, proof-of-concept, solution design, blueprint of the projectEnsure a scalable solution that meets overall business requirements; provide design authority and oversight throughout the whole project lifecycleProvide relevant guidance to business stakeholders and Product Manager based on current product capabilities and previous implementation experiencesEngage and communicate with business stakeholders across multiple Informa divisions; raise concerns, warning, or red flagsBe recognized as a functional expert on the Customer Service and Community PlatformChampion delivery excellence and identify and drive improvement opportunitiesManage the Technical delivery of integrated solutions and technologies. These technologies include Salesforce products and APIs, LWC, Amazon Web Services,  and integration/ETL technologiesLiaising with the Markets business leaders to understand the ordering requirementsManage and lead technical delivery squads across multiple technology stacksLead delivery championing a DevOps modelManagement of integrated applications and third-party suppliersCoordinating enhancements/upgrades with external vendorsFollow Agile development methodology to drive and deliver functionality on a regular cadence with data-driven feedback loopsValidate and check all information security aspects of the applications are being handled. Manage workload of all offshore development teams and provide guidance where necessary to ensure the developPartner with the businesses effectively to understand their objectives and roadblocksTake complete project and program ownershipApply critical and agile thinking to define a problem and develop practical solutionsEngage in active listening and observation to understand the goals of the business

  • ID: #49844605
  • State: Texas Irving 75014 Irving USA
  • City: Irving
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-05-02
  • Deadline: 2023-07-01
  • Category: Et cetera