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- The administrator will provide support for the SAP Business Objects BI 4.2 (or above) suites including installation, configuration, monitoring and upgrade management
- Also providing SSO authentication as needed
- Perform troubleshooting and issue resolution
- Ability to communicate effectively and efficiently with stakeholders
- Performance tuning the Job servers, web-application servers, and scaling the SAP Business Objects Product
- Defining the security for end user as per their requirement
- Performing server checkout whenever Non-SAP application patches are updated
- Reporting product related defects with SAP and working with SAP Team to resolve it for end user
- Providing end to end support for new on-boarding application in SAP Business Objects for the end user
- Migrate code from non-production to production environment
- Provide 24/7 on call support based on “on call roster”
- Provide product and environment support and administration for business intelligence software environments - SAP Business Objects, Thoughtspot, Tableau
- Lead/participate in new software and software renewal assessment and implementation projects
- Installation experience in BI 4.2 (or above) in a virtualized and physical environment
- Understanding of connectivity to various data sources such as Oracle, Teradata, Snowflake
- Experience with Universes, Webi, SAP Dashboards
- Performing as a member on projects where Business Objects infrastructure expertise is required
- Work with the Web development teams to test, and deploy Web configurations on the Microsoft Windows, Apache platforms in development, QA and production environments
- Identify and manage dependencies with other systems and elements of the IT infrastructure including databases, SSO, SSL and security
- Strong Knowledge of Active Directory, LDAP, SiteMinder, DNS, Networking, Load-balancers and Security Principles
- Knowledge of VMWare Virtual Infrastructure
- 10+ years of industry experience with 7+ years of Business Intelligence administration experience
- 7+ years of experience in working with SAP Business Objects Enterprise (BOE) administration applications
- Minimum of five years of work-related experience with Windows 2012 and Linux Servers
- Experience with SAP Business Objects Enterprise upgrade and migration activities related to the system
- Exceptional analytical and problem-solving skills
- Strong project management skills
- Excellent written and verbal communication skills