Senior Configuration Management Analyst-245

Preston-Hunter, Inc.
Taylor, TX
31 Jan 2025

Vacancy expired!

  • 6 Month Contract-to-hire, 40 hrs/week

  • W2 Employee Only- NO CORP to CORP

  • Must be a Texas resident and c

    an work 100% remote

  • If the team requires any future onsite meetings, travel to/from ERCOT location(s) will not be reimbursed as a travel expense.

  • Starting range $60+/hr, DOE

JOB DESCRIPTION Configuration Management Services Analyst has oversight, administration, facilitation and technical support of changes that affect ERCOT facilities, infrastructure, and software. Ensures audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation. Plans, directs and coordinates release and change activities. Coordinates within the department, business units and with the IT operations and infrastructure teams to ensure that the systems run and interface smoothly. Maintains and enforces the processes and procedures that govern management of the IT Operations and/or Delivery Services Corporate Standards, Policy and Procedures. Ensures adherence to departmental policies and procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies and Procedures, and Regulatory requirements. Ensures proper planning, deployment and decommission of changes to ERCOT’s facilities, infrastructure, and software.

JOB DUTIES
  • Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Impact is generally limited to specific assignments or projects.
  • May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.

ADDITIONAL JOB DUTIES
  • Ensures that the standards of Software Configuration Management including configuration identification, configuration control, build management, process management, and environment management are implemented, maintained, and improved as required by business conditions
  • Maintains baselines for environments under release management control using manual or automated configuration management tools
  • Identifies and implements processes to strengthen, streamline and automate baseline authorizations
  • Responsible for testing and operations support of configuration management tools
  • Ensures accuracy and integrity of CMDB through process enforcement
  • Provides reports and metrics as requested whereby achievement and failure of process can be quantified
  • Control the receipt, identification, storage, and withdrawal of all supported Configuration Items
  • Provide an information service to facilitate the effective and efficient planning, release and implementation of changes of Configuration Items
  • Preserve and retain all master copies of software and documentation for Configuration Items (CIs) registered with Configuration Management
  • Supports established configuration management policy and procedures to ensure related software and infrastructure changes are recorded timely, properly authorized and respond with verification of updates to the Configuration Management Database (CMDB)
  • Assist with the development and maintenance of the major Configuration Management processes and procedures
  • Supports process compliance and generates reports for internal standards and policies, SOC controls, and NERC Regulatory requirements
  • Generates reports for internal, SOC, and NERC audits
  • Monitor and document defined IT services and infrastructure components
  • Track and distribute Software Configuration Management issues
  • Support development and maintenance of build and deployment of automated configuration management tools used in testing and production
  • Generate required reports and metrics
  • Track and maintain accuracy of user requests
  • Collaborate with appropriate resources internal and external Change and Configuration Management department regarding issues for configuration management
  • Perform and maintain baselines for environments under release management control
  • Assist in preparation for compliance for audits

EXPERIENCE
  • Requires minimum 5 years related work experience in excess of degree requirements
  • Requires minimum 5 years progressively responsible experience in Change or Configuration Management, Release Management or other relevant work experience
  • Prefers minimum 3 years progressively responsible experience in Service Now IT Service Management (CMDB) concepts

EDUCATION
  • Bachelor's Degree: Business, Computer Science, Information Systems or related field (Required)
  • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION
  • ITIL Foundation (Preferred)
  • CMDB Certification (Preferred)

WORK LOCATION
  • The majority of job duties can be performed remotely from your Texas residence.
  • May be required to be on-site at the Taylor facilities on occasion based on the business needs and as determined by the Manager
Preston-Hunter, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Preston-Hunter, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Preston-Hunter, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, qualified disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by applicable laws or regulations in the locations where we operate. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. Preston-Hunter, Inc. will not tolerate discrimination or harassment based on any of these characteristics. In the event you feel you have been harassed or discriminated against, immediately report the issue to Preston-Hunter, Inc. Human Resources. Preston-Hunter, Inc. encourages applicants of all ages, except for minors as federal law prohibits. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document, I-9 Form, upon hire. Preston-Hunter, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Preston-Hunter, Inc. is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Preston-Hunter, Inc. can take any action against you, including terminating your employment. Preston-Hunter, Inc. can only use E-Verify once you have accepted a job offer and completed the Form I-9. At this time, Preston-Hunter, Inc. does not sponsor work Visa’s, and all candidates must be eligible to be a W-2 employee working through Preston-Hunter, Inc. All offers of employment, if any, are conditioned on the provision of satisfactory proof of the individual’s right to work in the United States, as required by law
  • ID: #48937366
  • State: Texas Taylor 76574 Taylor USA
  • City: Taylor
  • Salary: $60+
  • Job type: Contract
  • Showed: 2023-01-31
  • Deadline: 2023-03-31
  • Category: Et cetera