Vacancy expired!
We are looking for a professional to join the Navigate On/Offboarding Delivery Center (ODC) who support Deloitte's largest clients by ensuring practitioners meet our client's contractual obligations and are ready to serve.Work you will do:You will be responsible for managing client-specific data entry requirements, data loss protection workflows, and PII during data entry into client and/or third-party systems. You will work within a team of global professionals and support a portfolio of clients, understanding each client's unique requirements.Account Initial Setup & Ongoing Maintenance
Performs data entry in support of ACP clients, inclusive of managing final review of account setup guidelines, account agreement, and engagement setup on Navigate, or data loss prevention workflows and third-party systems date entry, PII security
Ensures critical data is entered properly into forms and applications according to written instructions
Contributes to governance reports, creation of account reports, and provides status updates to leadership
Task Handling
Completes assignments and provides quality review oversight to associate analysts
Collaborates with other pods and teams to deliver support services
Prepares and maintains process documents and training modules for new processes or system enhancements, as requested
Identifies opportunities to optimize processes and increase efficiency
Quality Control & Assurance
Ensures all work performed meets AOPS Team quality and timeliness standards
Supports issue management through research and root cause analysis; raising issues to pod lead and managers and following through to resolution
Provides real-time, honest, and actionable feedback to associate analysts
Team Development Support
Understands expectations, provides feedback to team leaders, and supports growth and development of associate analysts
Shares learnings and conducts training for associate analysts on their tasks, as requested
Provides input to performance managers on associate analysts' performance
Qualifications
2-3 years of professional experience
Proficient in Microsoft Office suite, especially Excel, Power Point, and Word
Working knowledge of Salesforce, Fieldglass, Beeline, Citrix, etc. helpful
Experience working in a fast-paced, team environment with the ability to work virtually and meet deadlines
Excellent verbal and written communication skills
Diligence and attention to details, with exceptional customer service and problem-solving skills
Locations preferred: Central, Mountain and West Coast time zones
Ability to travel 10-20%, on average, based on the work you do and the clients and industries/sectors you serve
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $44,800 - $74,700.
EAExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Full-time- ID: #50298895
- State: Texas San antonio 78201 San antonio USA
- City: San antonio
- Salary: USD TBD TBD
- Showed: 2023-09-28
- Deadline: 2023-11-26
- Category: Et cetera