Senior Customer Experience (CX) Researcher

10 Feb 2025

Vacancy expired!

Job Title: Senior Customer Experience (CX) Researcher

Location: Houston, TX

Job Type: Full time

Requirements:
  • 5+ years of relevant work experience
  • Degree in human/computer interaction, behavioral economics, cognitive psychology, design, media studies, marketing, or related field
  • Experience with a variety of qualitative user research methods from foundational (remote and in-person interviewing) generative (participatory design, storyboard/concept testing), and evaluative methods (usability testing, surveys)
  • Demonstrated experience applying CX research methods for conceiving, validating, and designing a product or service
  • Wide experience in a vector graphics editor and prototyping tool, ideally Figma or Sketch.
  • Wide experience in UX wireframing and concepting tools, ideally Figma, Axure, or Balsamiq
  • Working knowledge and interest in learning a wide variety of visual mockup tools such as Photoshop, Illustrator, After Effects
  • Clear and persuasive written and oral communication style
  • Experience with prototyping tools (Figma, InVision, Sketch, Balsamiq, etc.) is a plus
  • Previous experience in larger enterprise environment and within a start-up company or venture building is a plus

  • ID: #49120106
  • State: Texas Houston 77001 Houston USA
  • City: Houston
  • Salary: $140,000 - $160,000
  • Job type: Permanent
  • Showed: 2023-02-10
  • Deadline: 2023-04-07
  • Category: Et cetera