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- 5+ years of relevant work experience
- Degree in human/computer interaction, behavioral economics, cognitive psychology, design, media studies, marketing, or related field
- Experience with a variety of qualitative user research methods from foundational (remote and in-person interviewing) generative (participatory design, storyboard/concept testing), and evaluative methods (usability testing, surveys)
- Demonstrated experience applying CX research methods for conceiving, validating, and designing a product or service
- Wide experience in a vector graphics editor and prototyping tool, ideally Figma or Sketch.
- Wide experience in UX wireframing and concepting tools, ideally Figma, Axure, or Balsamiq
- Working knowledge and interest in learning a wide variety of visual mockup tools such as Photoshop, Illustrator, After Effects
- Clear and persuasive written and oral communication style
- Experience with prototyping tools (Figma, InVision, Sketch, Balsamiq, etc.) is a plus
- Previous experience in larger enterprise environment and within a start-up company or venture building is a plus