Overview  As a key member of ServiceNow’s Global Enablement team, the Senior Industry Solutions Enablement Manager is responsible for designing, delivering, and optimizing learning experiences that empower our field organizations to sell with confidence, clarity, and industry relevance. This role bridges product and industry acumen with enablement strategy, ensuring our sellers can articulate customer-specific value, navigate complex buying cycles, and drive growth across verticals. We’re looking for a candidate with a bold, AI-first mindset, someone who doesn’t just use AI tools, but embeds them into the way we design, deliver, and measure programs.  Key Responsibilities  Enablement Strategy & Execution Lead the development, execution, and measurement/assessment of industry solution learning strategies across field sales, including Account Executives and Solution Consultants.Showcase real-world AI-first approaches in our program content, experiences, and enablement materials to inspire adoption across our community. Apply frameworks, methodologies, and processes to deliver scalable, high-impact enablement programs.  Partner with Role Excellence and Sales Onboarding teams to tailor learning plans for new hires and tenured sellers.  Cross-Functional Collaboration  Collaborate with Product, Marketing, Sales, Customer Success, and Sales Leadership to align enablement with business priorities.  Work closely with Instructional Design and Communications teams to build and launch multi-format content (eLearning, vILT, live facilitation).  Engage regional Enablement Leads to ensure global consistency and local relevance.  Content Development & Delivery  Integrate AI tools and methods into every aspect of program creation, delivery, and evaluation, embedding AI into the DNA of our curriculum. Translate product marketing and development insights into field-ready enablement materials.  Align enablement content with the ServiceNow sales processes and customer buying processes.  Facilitate sessions and drive adoption of enablement tools and systems.  Program Optimization & Engagement  Continuously refine enablement programs based on feedback, performance data, and evolving business needs.  Design and execute learner engagement initiatives including contests, leaderboards, badging, and gamification.  Monitor adoption metrics and learner outcomes to inform future iterations.