Service Desk Support Analyst III job vacancy

Vacancy expired!

Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 40+ locations and comprises more than 700 physicians providing primary and specialty care in a collaborative manner.With 65 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.Ability to apply an in-depth level of technical skills to solve common and complex technical issues. Performs detailed analysis, recommends, and participates in the implementation of problem resolutions. Requires limited day-to-day supervision and guidance on handling unique situations. Follows established guidelines and interprets policies.

Requirements include:

Typically a technical Bachelor’s degree or equivalent experience with a technical certificate (i.e. Microsoft MCSA, MCSE, MCDST, MCP, or equivalent).
5+ years of technical support analyst experience with advanced troubleshooting skills.
Demonstrates mastery of essential skills within a discipline and advanced competency in at least two specialized skill areas such as WAN, network printers, and desktops. Acts as a mentor to others learning essential and advanced skills.
Expert knowledge of Microsoft Office products and Windows desktop and server operating systems Active Directory - user, group, computer, and resource management.
Intermediate technical proficiency in Unix environment(s) including Unix printing support.
Extensive knowledge of WAN technology and network printing
System Support: Extensive PC hardware and printer hardware troubleshooting.
Intermediate experience supporting specialty applications.
Excellent organizational, presentation, and problem-solving skills.
Flexible work schedule to include weekends and possible off-site travel.

Preferences include:

Advanced degree in a technical field
2-3 years of PC field service or PC system experience.
1 year of Windows Server support or Windows Security experience
Intermediate technical proficiency in Unix/AIX environments

Consider Kelsey-Seybold Clinic

Comprehensive Benefits
Competitive Pay
Medical, Vision, and Dental
Tuition Reimbursement
Company Matching 401K
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Employee Assistance Program
Continuing Medical Education allowance

If you want a satisfying career and a rich, rewarding personal life, don’t choose between them.Achieve them both at

Kelsey-Seybold Clinic.Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless a such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.

ID: #49149646
State: Texas Pearland 77581 Pearland USA
City: Pearland
Salary: Depends on Experience
Job type: Permanent
Showed: 2023-02-11
Deadline: 2023-03-21
Category: Internet engineering