Description We are offering a contract employment opportunity for a Staff Consultant in the Healthcare, Hospitals, and Social Assistance industry. Based in Fort Worth, Texas, you will be tasked with assessing our current ServiceDesk Plus environment and providing suggestions for improvement. Responsibilities: Conduct a thorough assessment of the current ServiceDesk Plus environment Identify areas of potential improvement and provide practical suggestions Develop a detailed plan for implementing suggested changes, if necessary Provide technical assistance in Service Desk Environments Ensure all tasks are completed accurately and within the set deadlines Collaborate with different teams to ensure the smooth running of the Service Desk Handle any issues or queries related to the ServiceDesk Plus environment promptly and professionally Continually monitor the ServiceDesk Plus environment and make adjustments as needed Stay up-to-date with industry trends and advancements in Service Desk environments. Requirements Must have a Bachelor's degree in healthcare or related field; advanced degree preferred Minimum of 3 years of experience in a service desk environment within the healthcare industry Demonstrated knowledge of healthcare systems and regulations Excellent problem-solving skills and the ability to make decisions under pressure Strong interpersonal skills with the ability to effectively communicate with all levels of staff and management Ability to handle confidential information with discretion Proven experience in project management and coordinating with different departments Proficiency with computer systems, including Microsoft Office Suite and healthcare management software Proven ability to work independently and as part of a team Must have excellent written and verbal communication skills Must be able to prioritize and manage multiple tasks simultaneously Commitment to providing exceptional service to patients and support to staff members. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Full-time