ServiceNow Administrator

24 May 2024

Vacancy expired!

Stefanini is looking for ServiceNow Administrator in Remote/Dallas, TX- Open to W2 Candidates only! For quick Apply, please reach out to Anshu Singhal- call: / email: Responsibilities:Utilize ServiceNow for service management in customer environments.Provide consultative support to help customers navigate the ServiceNow system.Gather and document customer requirements for enhancements to ServiceNow systems.Obtain customer approval prior to development start.Deliver enhancements in customer's ServiceNow environments including creation of service catalog items and complex workflows or flows.Lead customer ServiceNow release, patching, and upgrade activities.Execute and coordinate the testing and quality assurance activities for new enhancements within the customer's ServiceNow environment.Interface with Product Owner and other resources to hand off work.Function as quality assurance and control for work coming from other teams prior to it being promoted into production.Take on technical leadership responsibilities for complex tasks.Track work for reporting to the customer.Responsibly interact with customer points of contact as a part of normal operations.

Qualifications:ServiceNow Certified System 's Degree or equivalent experience.Must have 5+ years of experience working in an information technology technical support or operations role.Ideal Location preference- Hybrid/Remote flexible, must be able to support central time zone Additional Preferred Skills and/or Experience desired:Hardware and Software Asset Management within ServiceNowAbility to prioritize work and work independently.Excellent communications skills.Excellent time management and tracking skills.A working knowledge of information technology.Demonstrated ability to troubleshoot information technology issues.Expert knowledge of the ServiceNow system from an end user perspective.Specialty knowledge in two or more areas of ServiceNow including: Complex flow/workflow design, creation, and troubleshooting; ITSM; Other ServiceNow Modules.Ability to handle conflict effectively.Ability to escalate issues when they exceed personal capabilities or direction.Ability to respond promptly even without all the answers/ with remote meetings and video conferencing.Confidence to share ideas, suggestions, and concerns. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

  • ID: #49987228
  • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
  • City: Dallas / fort worth
  • Salary: $50 - $53 /hr
  • Job type: Contract
  • Showed: 2023-05-24
  • Deadline: 2023-07-22
  • Category: Et cetera