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We are in Critical need of ServiceNow Architect for Fulltime Hire in Houston, TXRole : ServiceNow ArchitectLocation : Houston, TXDuration : Fulltime HireJob Description :
- 12+ years of experience in IT Industry, which highlights experience in Business Service Management solutions and ITIL Process.
- Experience in working for Infrastructure management Services for designing solutions as Solution Architect
- Majorly worked in heterogeneous environments including IT/Non-IT for Solution Designing, Project Management, Process Consulting, Integrations and Implementation for various tools & processes
- Good knowledge of ServiceNow ITSM modules (Service Request Management, Incident Management, Problem Management, Change Management, Knowledge Management, Asset Management etc.)
- Worked on configuring & customizing CMDB & Asset Management
- Experience in integration of external tools with CMDB, Asset etc.
- Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
- Knowledge of non-ITSM preferred
- Good Understanding of ITIL v3 processes
- ITIL expert v3 certified(Preferred)