Vacancy expired!
Design, develop, and maintain custom code for all ServiceNow modules.
- Analyzes user requirements and current procedures in order to design and develop new automated process workflows, catalogs within the ServiceNow environment.
- Excellent/Hands on experience in Service Catalog/Service Portal modules
- Build and Deploy UI Policies, UI actions, script includes, business rules, scheduled jobs, import sets and transform maps.
- Implementation of Service Now for ITSM, Discovery, integrations
- Perform all aspects of Platform Administration, Design, Development and implantation of Software solutions.
- Build Workflows and write automated scripts.
- Provide advanced support for Service Now by troubleshooting, implementing bug fixes and root cause analysis etc.
- Good knowledge on ServiceNow ATFs and agile methodologies
- Create technical architecture, design and user guide documentation.
- Gather requirements, design, develop, and maintain application integration with any third-party applications.
- Design and develop ServiceNow modules in support of SLA and reporting requirements.
- Work with process managers and ServiceNow administrators to implement and support all ServiceNow modules.
- Owns oversight for all development activities to ensure best practices are being followed.
- Researches new capabilities of the ServiceNow platform to recommend and implement solutions to meet business requirements.
- Conduct in-person and virtual training sessions for stakeholders as appropriate.
- Provides technical leadership and advice to all areas of business unit