If you are a technical professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based near Pasadena, TX, you will work with Sales, Business Development Managers and Regional Service Managers to coordinate resource needs, provide onsite STO leadership, and mentor and monitor other technicians' safety, quality, speed, and professionalism while leading projects.In this Role, Your Responsibilities Will Be:
Performing lead activities while onsite to ensure complete success and customer satisfaction. This includes being the customer contact during STOs and the main path of communication for all stakeholders.
Assisting our organization in developing a roadmap for how to prepare for STOs, including staffing and logistic coordination of outages and actively participating in standards steering committees.
Ensuring that the technicians pace their work for maximum benefit for the customer, perform detailed QA reviews daily, and promptly complete all administrative functions to support the customer's reporting requirements.
Coordinating with the local service manager to position local technicians as the service provider and trusted advisor for future account growth in that geography.
Championing safety awareness and safety leadership during all onsite activities.
Working with Sales, Business Development Managers, and Service Regional Managers, to define the ideal technical team to accomplish the strategic goals for that customer.
Use onsite experience and feedback to mentor other technicians and help design, develop, deploy, and evaluate standards.
Who You Are:You evaluate the pros and cons, risks and benefits of different solution options. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills, knowledge, or capabilities that benefit business or personal performance.For This Role, You Will Need:
Associates degree and 5 years of relevant experience OR High School Diploma and 7 years of relevant experience
5 or more years of related experience (i.e. instrumentation)
Travel requirements: 60%-70% or more (domestic)
Ability to work from customer site over 60% of the time (could be local)
Ability to work outside of a 50-mile radius from their home
Legal authorization to work in the United States
Preferred qualifications that will set you apart:
MS Office (intermediate or advanced skills on PowerPoint, and Excel)
Experience leading onsite events
Our Offer To You:We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, retirement savings plans, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.#LI-JL3WHY EMERSONOur Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.Work AuthorizationEmerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerEmerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .ABOUT EMERSONEmerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!No calls or agencies please.Requisition ID : 24003629Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Full-time