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Job Family: Customer ServicesReq ID: 372503Siemens Logistics LLC is seeking an experienced Site Operations Manager with solid management, operations and leadership experience to lead our team at the Los Angeles International Airport, Terminal 1/1.5.POSTION SUMMARY:This position is responsible for the O&M of the Baggage Handling System (BHS) at Los Angeles International Airport, Terminal 1/1.5. Siemens Logistics Customer Services division offers a wide portfolio, which includes maintenance services, process optimization, training, system upgrades and modifications throughout the life cycle of a material handling system. The Site Operations Manager is the key point of contact with our Airport and Airline Partners. This role is critical in providing, establishing and building relationships with those partners. The Site Operations Manager is responsible for the overall maintenance and operations for the BHS. This position is accountable for providing site leadership, team development, and direction to the maintenance team in order to achieve quality, safety, productivity goals, and to meet KPI’s and contractual obligations.Essential Functions (Job Duties and Responsibilities):
Lead and set direction for team to complete needed preventative and corrective maintenance activities as required by scope of work.
Manage Site P&L to achieve budgetary cost and margin goals
Participate and take an active role in weekly, monthly and quarterly meeting with customers and customers’ agents to review performance
Ensure proper administration of all documentation related to safety, maintenance work orders, PMs & CMs, parts inventory, and labor hours.
Improve capability and capacity of maintenance personnel through ongoing mentoring and training.
Plan and manage resources to ensure the most cost effective execution by maintenance team.
Train, manage, and lead employee performance to insure continuous improvement.
Coordinate and collaborate with other departments to solve problems as needed and set plans for meeting Customer's goals.
Ensure a safe work environment for employees and certify that safe work practices are being consistently performed.
Develop, maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's guidelines).
Assist Customer in administering the spare parts allowance and provide support with audits of spare parts inventory.
Promote training initiatives
Generate standard operating procedures.
Conduct BHS failures root cause assessments.
Conduct ongoing BHS Assessments
Maintain current software licenses with Airport and vendors
Track and administer BHS parts warranty program
Provide written reports of any kind when requested by customer
Knowledge-Skills-Abilities (Competencies):
Strong customer interface and professional communication and presentation skills
Proven ability to establish and build strong customer relationships
Strong leadership skills with a proven record of leading teams, especially during difficult situations
Required Education and Experience:
Bachelor’s / Technical Degree and/or equivalent experience
Minimum 3+ years of experience with maintenance management and managing employees, leading, motivating, and mentoring teams
Strong verbal and written communication skills
Experience with PLC’s software, a plus
Experience in industrial, commercial construction, or material handling/conveyor systems industries.
Experience adhering to and implementing customer contracts
Experience coordinating all HR functions including recruiting & hiring, training, appraisals, employee recognition, etc.
Experience and proficient in Microsoft Office Suite; Word, Excel & PowerPoint
Proven track record of problem solving, taking on entrepreneurial challenges and simplifying complex issues
Preferred Qualifications:
Bachelor’s Degree in Operations or Engineering preferred
Airport and/or Warehouse Operations experience
Conveyor services or material handling services experience
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
Full-time