Vacancy expired!
- Participate in installation and configuration tasks; perform software upgrades and maintenance.
- Implement highly available systems and resolve incidents in a timely manner.
- Collaborate with other IT Director and Software Engineering team in the development, optimization, and presentation of operational systems.
- Manage and monitor all installed systems and infrastructure.
- Provide direct support in the day-to-day operations of infrastructure hardware and cloud services.
- Perform continuous evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
- Perform data center functions like server racking, cabling, and routine maintenance on occasion.
- Install, configure, test, and maintain operating systems, application software and system management tools.
- Ensuring the highest levels of systems and infrastructure availability
- Participate in the design of information and operational support systems.
- Provide 2nd and 3rd level support.
- Perform ongoing performance tuning, hardware and software upgrades, and resource optimization as needed.
- Provides 24x7 hardware and software support for infrastructure components as part of a rotating on call process.
- All other duties as assigned.
- A. Computer Science, Data Science or IT completed or in progress.
- Solid relationship management skills.
- Exceptional written and oral communication skills.
- Exceptional interpersonal skills, with a focus on listening and questioning skills.
- Strong documentation skills.
- Ability to conduct research into a wide range of computing issues as required.
- Ability to absorb and retain information quickly.
- Ability to present ideas in user-friendly language to non-technical staff and end users.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.
- Experience working in a team-oriented, collaborative environment
- ID: #49174397
- State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
- City: Dallas / fort worth
- Salary: $68,000 - $73,000
- Job type: Permanent
- Showed: 2023-02-13
- Deadline: 2023-03-25
- Category: Et cetera