Solution Consulting Manager

Job Description

The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow. We are hiring a Pre Sales Solution Consultant Manager! We are looking for a motivated thought leader to lead a team of Enterprise pre-sales solutions consultants supporting a regional sales force. This leader will be responsible for developing a team, covering activities for lead generation, technical sales, demos, and proof of concepts.

We are seeking a hands-on leader capable of going wide and deep on solution fit and solution positioning during sales cycles. This role requires excellent interpersonal skills to work cross-functionally as a trusted advisor to go-to-market sales, pre-sales, customer success, partner organizations, and our product development and marketing teams. Your influence can have a far-ranging impact. This leader will be responsible for developing a team, covering activities for lead generation, technical sales, demos, and proof of concepts.

• Understand the needs of the regional sales organization, and develop plans to ensure outstanding support of those needs
• Develop team members according to the demands of the business and according to their individual professional goals.
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales director to prioritize regional Solution Consulting efforts.
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate and coach team members regularly through analysis of direct observation, peer feedback, and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, etc.

Qualifications

• 7+ years experience in presales
• Strong presales experience as an individual contributor and leader, preferably at ServiceNow
• Experience leading or mentoring a team of early in career as well as senior individual contributors
• Abilityto lead people, process, and systems development
• Understanding of standard approaches to coaching, mentoring, and management of individual contributors
• Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
• Experience in Value-Based Selling or Solution Selling
• A thorough understanding of the SaaS Market space, the provision of PaaS based solutions, and a broad understanding of Service Management practice

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.