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- Work as an Application Performance Monitoring Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring.
- Gather customer application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations.
- Employ expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool.
- Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution.
- Provide technical solutions to a wide range of difficult problems.
- Provide on-the-job training to application POCs and event management. Develop and tweak documentation.
- Master’s Degree in computer science, electronics engineering or other engineering or technical discipline is required
- 10 years of additional relevant experience may be substituted for education
- 10+ years of experience with integration engineering
- 10+ years of experience supporting systems engineering efforts in system design and evaluation, solution engineering, software development, or system administration
- 3+ years of experience in at least 2 of the following tools: AppD, Dynatrace, Splunk ITSI, SolarWinds or ScienceLogic with installing agents, forwarders, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool
- 3+ years of experience with ServiceNow ITSM
- Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs
- Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
- Experience with creating technical documentation.
- Ability to provide monitoring tool infrastructure recommendations
- Experience with the VA
- Experience with Splunk, SolarWinds or ScienceLogic a plus
- Experience with VA VistA
- Experience with the ServiceNow Visual Task Boards
- Experience in Agile and Scrum
- The safety and health of our employees is of the upmost importance. Employees must comply with all federal COVID-19 related vaccination and testing requirements, including, but not limited to, those set out in Executive Order 14042
- ID: #31650784
- State: Texas Austin 73301 Austin USA
- City: Austin
- Salary: Up to $140,000
- Job type: Permanent
- Showed: 2022-01-15
- Deadline: 2022-03-04
- Category: Customer service