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SummarySenior Specialist Employee RelationsAt our Company, we grow People, Brands, and Businesses!We are seeking a dynamicSenior Specialist Employee Relations who is a seasoned employee relation professional responsible for providing strategic employee relations consultation primarily to management pertaining to workforce matters and company and division policies and procedures in furtherance of business operations, associate engagement, and legal compliance. The Senior Specialist ER will be dedicated to specifically assigned business teams which involve heightened complexity and/or require advanced employee relations support, although this role may be called on to provide employee relations counseling or conduct workplace investigations on a more limited ad hoc basis for other teams or individual associates.Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Strategic employee relations consultation to help align management actions with business objectives, associate engagement, and legal compliance goals.
Provide mentoring to new and/or junior Employee Relations team members (including, but not limited to general coaching, substantive training, reviewing and editing/ recommending edits to work product).
Continuously assess, anticipate and address business needs and, as needed, (i) develop SOPs, and (ii) partner with Director, Workforce Compliance and/or HR Business Partners to develop policies.
Lead and/or participate in special projects as assigned.
Qualifications:
Bachelor's Degree or equivalent experience required;SPHR or PHR certificationpreferred
Experience inHuman Resources 5-8 years of Employee Relations counseling and investigations
Paramount sensitivity to and ability to maintain confidentiality
Excellent written communication and verbal communication skills
Exceptional interpersonal skills
Advanced level knowledge of federal and state employment laws
The salary range for this role is 67,000 - 75,000.ResponsibilitiesThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Senior Specialist Employee Relations is a seasoned employee relations professional responsible for providing strategic employee relations consultation primarily to management pertaining to workforce matters and company and division policies and procedures in furtherance of business operations, associate engagement, and legal compliance. The Senior Specialist ER will be dedicated to specifically assigned business teams which involve heightened complexity and/or require advanced employee relations support, although this role may be called on to provide employee relations counseling or conduct workplace investigations on a more limited ad hoc basis for other teams or individual associates.Essential Job Duties and ResponsibilitiesStrategic associate relations consultation to help align management actions with business objectives, associate engagement, and legal compliance goals. Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations. Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational/divisional initiatives. Provide investigative support for concerns in which are identified as complex, systemic or high risk. Guide managers in assessing need for and developing associate-related communications including corrective action documentation. Strategize with managers in improving work relationships, resolving associate concerns, enhancing associate engagement and retention, and fostering compliance with company/division policy and applicable laws. On occasion, evaluate and address associate grievances, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed. Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between associates and managers as needed. Analyze and provide guidance to management in connection with RIF exercises; provide recommendations to help mitigate risk without jeopardizing business interests; partner with business in implementation. Partner with management and HR Business Partners to foster successful acquisition integration and assimilation.Associate Relations Mentoring Provide mentoring to new and/or junior Associate Relations team members (including, but not limited to general coaching, substantive training, reviewing and editing/ recommending edits to work product). Assigning matters to other Associate Relations team members.Administrative Responsibilities Prepare and finalize employment action and investigation documentation Input, update and close out all matters in case management system Provide audit support to case management system as needed.Procedure and Program Management Continuously assess, anticipate and address business needs and, as needed, (i) develop SOPs, and (ii) partner with team members and other HR personnel to develop procedures. Partner with team leadership in identifying and developing strategic solutions to address opportunities to streamline and improve Associate Relations and management procedures.Project Management Lead and/or participate in special projects as assignedSupervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsMay delegate work of others and provide guidance, direction and mentoring to indirect reportsTravel and/or Driving Requirements
Travel and Driving are not essential duties or functions of this job
Minimum QualificationsEducation Level:(Required): Bachelor's Degree or equivalent experiencePHR/SPHR or SHRM-CP/SHRM-SCP certification preferredField of Study/Area of Experience:Human Resources5-8 years of experience in Associate Relations counseling and investigationsSkills, Knowledge and Abilities
Paramount sensitivity to and ability to maintain confidentiality
Excellent written communication and verbal communication skills
Customer service orientation
Exceptional interpersonal skills
Strong prioritization skills
Proven conflict management skills
Strong qualitative analysis and decision making skills
Solid research, analysis, and problem-solving skills
Proven ability to exercise sound judgment
Proven ability to direct, lead, coach, and develop people
Demonstrated ability to work effectively with management
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Track record of building and maintaining customer/client relationships
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Proven ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Demonstrated ability to work cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates
Exceptional level of professionalism
Proven ability to effectively balance business objectives, employee interests, and compliance obligations
Ability to solicit and be receptive to feedback
Ability to evaluate and address opportunities for process improvement
Advanced level knowledge of federal and state employment laws
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Job Locations US-CA-Irvine | US-TX-Plano | US-GA-Atlanta | US-AR-Rogers | US-FL-Jacksonville | US-CO-DenverPrimary Posting Location : City IrvinePrimary Posting Location : State/Province CAPrimary Posting Location : Postal Code 92602Primary Posting Location : Country USRequisition ID 2023-428172Position Type Full TimeCategory Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)Minimum USD $67,000.00/Yr.Maximum USD $75,000.00/Yr.
Full-time