We’re looking for a passionate Technical Program Manager to join VMS/VCA team. Your primary role is to manage the daily activities in the program and remove hurdles from an executing dev team to sustainably deliver value for our clients. Your work will be framed by three questions: 1. Quality requirements: Do the engineers and stakeholders have all the documentation and knowledge needed to deliver value for our customers and business?2. Agile & lean practices: How can we ensure a culture of continuous learning when it comes to agile and lean practices? 3. Delivery Management: What can be done to identify and remove all impediments faced by the scrum teams in delivering value for our customers?  What we expect of you, day to day:This role is responsible for successful delivery of client technical implementations, working in a fast-paced, team-oriented environment.Develop effective relationships with the engaged parties – external and internal.Translate business and technical areas into actionable project tasks and communicate independently to the leadership.Ensuring requirements are at just the right level of detail to take into sprint, including functional & non-functional requirements.Providing clear technical and managerial reviews regularly to the technical team and remove impediments from executionManage client expectations, as well as change request, if required.Work closely with all key stakeholders to develop and track milestones and coordinate moving pieces effectively and efficiently to stay on track. Provide recurring progress/ status updates, including steerco updates, to internal and external stakeholders.Proactively anticipate potential risks, create appropriate mitigation plans, and escalate issues, as necessary.Hold all parties, vendor included, accountable for their assignment performances ensuring high quality and adherence to plans.Manage and track monthly time utilization of vendor resources.Participate, understand and action on technical areas to enable the tech team progressCollaborating in the writing of epics and user stories Doing what is needed to unblock the scrum teams during the sprint Reporting and managing operational delivery metrics Holding the team accountable for their delivery commitments and coaching continuous improvement  Leading/coordinating standard agile ceremonies for business-critical initiatives and complex assignments related to size or technical build Suggesting improvements to agile ways of working  This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.