Sr Product Designer - OnStar Insurance

Overview

• Participates in all phases of a product, from discovery to delivery to continued iteration
• Collaborates with product management for feature definition
• Facilitate workshops with product/scrum teams to develop user-centric solutions for product features
• Deliver in a fast-paced, collaborative agile scrum environment
• Practices holistic experience design
• Conducts user testing on prototypes with real users and customers
• Collaborate with User Researchers for more complex user testing and research
• Gather a deep understanding of product business requirements and technical limitations
• Advocates and evangelizes user centered UX process and practices
• Strong understanding of the business and customer behavior
• Process flow and journey map creation
• Present prototypes to stakeholders and effectively articulate design decisions
• Uses a variety of metrics to analyze and continuously improve the user experience
• Implement and contribute to the GMF design system to ensure UI and brand consistency and development
• Create interactive prototypes, wireframes and mockups including page layout and navigational elements
• Lead and mentor others in best practices through feedback and reviews
• Make strategic design and user experienced decisions related to product objectives
• Perform other duties as assigned
• Conform with all company policies and procedures

• Advance understanding of agile scrum principles
• In-depth knowledge using Adobe XD, Sketch, Axure, or equivalent design/prototyping software
• Understanding of HTML/CSS/JavaScript
• Advanced understanding responsive design or mobile first principles
• Up to date knowledge of current industry trends and market conditions
• Understanding of user research principles
• Understanding of website analytics
• Deep understanding of visual design principles
• Understanding of product and UX strategy

• Facilitate working sessions/workshops with product & scrum teams
• Comfortable presenting work to stakeholders
• Excellent organizational and time management skills
• Ability to create aesthetically pleasing interfaces and mockups
• A command of the English language
• Excellent computer and typing skills
• Ability to interact effectively with others
• Adaptability to accommodate constantly changing priorities
• Multi-tasking, constant productivity, creativity, and the ability to deal with change
• Self-Motivated, and has a positive attitude, and is always looking to learn more

• Bachelor's Degree in related field or equivalent work experience required

• 5-7 years Product design, UX Design, or UI/Visual Design required

• Normal office environment subject to stressful situations
• Flexible schedule with possibility of working long hours including weekends/holidays, occasional overtime may be required
• Travel may be required to support business needs
• Strong focus on providing quality service to internal and external customers