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- All system administration duties associated with managing the Patch Management systems.
- Define patching standards and process to maintain server health across the enterprise environment.
- Testing patches prior to distribution.
- Performing patch and software distributions.
- Maintains an up-to-date understanding of emerging cyber threats.
- Creating reports for management use which demonstrate system health and patching compliance.
- Maintain security and systems patch levels on Windows/Linux operating systems, applications, and server/storage hardware.
- Identify and become proficient in emerging technologies needed to provide visionary service and support for customers.
- Collaborate across teams to meet project goals, including working with developers, IT security, and other IT teams across the organization.
- Troubleshoot, remediate, and perform root-cause analysis on systems ranging from compute, storage, Exchange/O365, Active Directory, Windows Servers, Linux, and other related technologies.
- Provide On-Call support and systems patching on a scheduled rotation.
- Other responsibilities Managing security configuration of the Patch Management systems as requested.
- Other duties as assigned.
- Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.
- Review and follow data privacy practices, policies, and guidelines.
- 5 years of Windows and Linux Server experience
- 3 years of virtualization experience, VMware preferred
- 3 years Patch and vulnerability management experience using SCCM/MEPM, Rapid7
- Experience using automation systems such as Ansible preferred
- Experience with enterprise backup software, VEEAM experience preferred
- Experience supporting production data center environments
- Excellent oral and written communication skills
- Proven ability to configure and support Azure, AWS, and VMware infrastructure and services
- Strong knowledge of Active Directory in a multi-forest / multi-domain environment
- Strong troubleshooting and analytical skills
- Strong understanding of and experience supporting the following:
- Enterprise storage technologies, Isilon and Pure SAN preferred
- Enterprise network technologies
- Microsoft Exchange Online and O365
- Ability to articulate technical information to non-technical audience
- Ability to manage and prioritize work – both project based and day-to-day operations
- Knowledge and understanding of concepts of DHCP, DNS, load balancing, scripting, SMTP, server clustering, GFS backup methodology, RBAC and ITIL methodologies