Vacancy expired!
- 15+ years of experience in IT.
- 10+ years of experience in Production Support.
- Excellent troubleshooting skills.
- Good experience in customers coordination and support for issue analysis and resolving issues.
- Should have experience in Microsoft Technologies: .NET Core, VB.Net, C#, , WCF, IIS, MS Access, and MS SQL Server.
- Experience with version upgrades in .NET ecosystem.
- Good communication and interpersonal skills.
- Understanding of Insurance business processes.
- Good Experience in Excel, Word and Power Point.
- Experienced in Azure cloud.
- Nice to have: experience in Workers compensation line of business.
- Experienced in SRE, Production Support, Incident Management, Release Management
- Take initiative, lead the SRE team, provide directions.
- Proactive efforts to prevent incidents such as Change Management reviews.
- Always looking out for potential incidents and suggest preventive measures.
- Manage software engineers in planned vs unplanned work.
- A keen eye for building knowledge repository. Perform documentation for the benefit of team.
- Incident Prevention, Incident Detection, Incident Resolution, Problem Resolution.
- Capable of analyzing requirements and develop software as per project defined software process
- Coordinate Production Releases, Incident Triage & Resolution
- Maintain and enhance team documentation, incident history, known-error database.
- Prepare & review Impact Analysis of Incidents, status reports to stakeholders.
- ID: #49476795
- State: Texas Dallas / fort worth 75202 Dallas / fort worth USA
- City: Dallas / fort worth
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-03-15
- Deadline: 2023-05-12
- Category: Et cetera