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JOB SUMMARYAt Houston Methodist, the Sterile Processing Technician II is responsible for maintaining high standards for decontamination, assembly, inspecting, wrapping, and sterilization of surgical instruments and medical equipment for Surgical Services and all ancillary departments, which includes working in conjunction with the Operating Room (OR) staff to provide timely sterile products, trays and case carts where applicable. This position maintains consistent and continuous workflow between the OR and Sterile Processing while practicing excellent customer service. The Sterile Processing Technician Tech II must be certified, and therefore should demonstrate advanced knowledge of sterilization techniques, surgical instruments, and an in-depth understanding of the Sterile Processing Department's relationship with other departments within the hospital.PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entityHOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:
INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
Focuses on patient/customer safety
Delivers personalized service using HM Service Standards
Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
Intentionally rounds with patients/customers to ensure their needs are being met
Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIESPEOPLE - 25%Collaborates with staff from the interdisciplinary health care team concerning patient safety to improve outcomes and the safe transition of care through effective assignment and shift handoffs and uses a structured format for regular communication with staff members and physicians. (EF)
Demonstrates teamwork by responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Makes contributions to the work effort as a whole and leads problem resolution effectively. (EF)
Serves as a preceptor and implements staff education specific to service lines and unit processes; coaches and mentors other staff and students. (EF)
SERVICE - 25%Performs decontamination and assembling of complex surgical trays, individual and potentially customized instrumentation and equipment utilizing established count sheets, using advanced skills and job-based competencies. Wraps or contains items appropriately according to size and type of instrument or equipment. (EF)
Functions independently to sterilize instruments and surgical trays by following prescribed manufacturer instructions for use and according to institutional policies and procedures. (EF)
Identifies and prioritizes timely sterile products, trays and case carts by interpreting the surgery schedule and based on the needs of the OR staff and physicians. (EF)
Ensures consistent and continuous workflow between the OR and Sterile Processing while practicing excellent customer service. (EF)
QUALITY/SAFETY - 25%Reviews and improves upon the effectiveness of the sterilization process by using internal, external and biological monitoring systems appropriately utilizing established department protocols and sterilizer manufacturers' instructions for use. (EF)
Anticipates/prevents and responds to emergent situations. (EF)
Understands and implements use of appropriate cleaning detergents and agents by reading directions and MSDS sheets and utilizing all departmental equipment according to manufacturers' instructions for use and department policies and protocols, providing clarification to others as needed. (EF)
FINANCE - 10%Displays ability to manage time by completing assigned work and cleaning workstation at the end of each shift. (EF)
Utilizes department resources to ensure completeness of trays, instruments and equipment according to count sheets. Identifies cost saving measures related to processes and/or supplies utilized within the department to share with management. (EF)
GROWTH/INNOVATION - 15%Performs, trains, and mentors industry sterile processing standards i.e. Steam, ETO and Low Temperature Hydrogen Peroxide, while seeking opportunities to expand learning beyond baseline competencies with a focus on continual development. (EF)
Acts as resource on Shared Governance committee for department or other hospital committees. Participates in department improvement activities. (EF)
Works in conjunction with SPD Educator to provide at least two relevant educational/in-service presentations based on service line and department location. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION REQUIREMENTSHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE REQUIREMENTSTwo (2) years of sterile processing experience
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIREDCertified Registered Central Service Technician (CRCST) certification through International Association of Healthcare Central Service Materiel Management (IAHCSMM)
ORCertified Sterile Processing and Distribution Technician (CSPDT) certification through Certification Board for Sterile Processing and Distribution, Inc. (CBSPD)KNOWLEDGE, SKILLS AND ABILITIES REQUIREDIndependently demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Follows Universal Precautions by wearing the appropriate protective attire while working in the Decontamination area
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Ability to utilize basic computer programs such as Microsoft Office and electronic instrument tracking system, if applicable
Demonstrates problem-solving and critical thinking, and makes decisions using analytical approach
Demonstrates proper phone etiquette when responding to inquiries made to the department
Completes department and institutional competencies within established required timelines
SUPPLEMENTAL REQUIREMENTSWork AttireYes/NoUniform NoScrubsYesBusiness professionalNoOther (dept approved) NoOn-Call Yes, on a regular basis (for Non-Exempt or Exempt jobs)(as needed, per hospital entity) Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above. Travel May require travel within No Houston Metropolitan area May require travel outside No of Houston Metropolitan area Travel specifications may vary by department. Please note any other special considerations to this job: Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.Street: 6445 Main St. Regular Shift: 2nd - Evening
Full-time