Support Services Representative

Overview Why You’ll Love Being a Support Services Representative at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Support Services Representative job When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Support Services Representative job Join the AccentCare team and apply for this Support Services Representative opportunity today! $20.00/hr. What You Need to Know Support Services Representative Responsibilities: Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction. Coordinates utilization of Care Partner teams to ensure fill rate expectations met. Researches and resolves payroll and billing questions under direction from the Client Service Manager. Functions as a liaison for Field Supervisors in communication with payer case management teams. Supports recruiting and onboarding needs of team. Responsible for scheduling and monitoring/reporting all required client visits by field supervisor. Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees. Complies with applicable legal requirements, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPPAA and Documentation Standards. Maintains a commitment to the values and mission of AccentCare. Qualifications Support Services Representative Qualifications: High School diploma or GED required; Associates preferred Previous home health care or home care experience highly desirable Staffing experience preferred Excellent verbal/written communication skills