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Job Description Summary
MAXIMUS is seeking a Systems Administrator. This person focuses on Active Directory and Messaging/Exchange and performs system administrative functions on an enterprise level Active Directory domain, including software support functions, patching, and tuning. Installs, configures, troubleshoots, diagnoses, and resolves problems with Microsoft Active Directory 2019 and Exchange 2019.Essential Duties:•Manage and maintain day to day functionality and operation of Exchange on premise environment•Perform system backups and recovery•Maintain data files and monitor system configuration to ensure data integrity•Monitor use of resources•Produce IT Security artifacts, business reports, data call reports, forms, etc.•Conduct cumulative, security, and critical security updates to servers during scheduled patch events•Responsible for operating, managing, processing, provisioning, and troubleshooting enterprise email, unified communications, mobile and collaboration services•Administer and maintain enterprise email (Microsoft Exchange) unified communications (MS Skype) and other collaboration services•Maintain and manage operating email routing devices and services including Barracuda ESG and Archiver, and other Edge devices•Administer enterprise mobility services such as XenMobile and other commercial mobile device management systems•Provide security hardening to critical messaging systems•Configure, manage, troubleshoot and secure Active Directory organizations units and group policy•Provide compliance related techniques and tools, often involving security, message retention/recovery/archiving•Assist with future Exchange migration•Troubleshoot, analyze and provide technical root cause analysis (RCA)•Must have working experience of retention policies, different type of connectors, mail filtering/hygiene solution, Microsoft Exchange Edge server and Active Directory, OWA•Good knowledge of Mail Archiving solution, troubleshooting and configuration of Anti-spam, SPF, DMARC, DKIM, Address client connectivity, Address service availability issues within the organizational span of control•Manage services using the supplier, and the client implemented ITIL processes and practices•Configures application-specific attributes for Active Directory-enabled and -integrated applications •SSL/PKI administration internal, external and public•Performs managing and monitoring replication•Performs configuring forest-wide Lightweight Directory Access Protocol (LDAP) settings•Manages domain and domain controller security policies•Configures directory service parameters•Performs Active Directory administration in accordance with best-practices regarding privacy, security, and regulatory compliance.•Develops, documents, and maintains policies, procedures and associated training plans for Active Directory and related features/roles and their appropriate use.•To provide support for on-call escalations and doing incident & problem management•Work on value-adding activities such Knowledge base update & management, Training refreshers, coaching analysts•To participate or contribute to the business in the creation of proposalsEducation and Experience:•At least three (3) years of Active Directory system administration experience required•At least three (3) years of Microsoft Exchange system administration experience required•Ability to take ownership of issues, escalating incidents to other support teams where necessary•Highly motivated team player with the skills and ability to manage changing priorities•Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization•Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient•Ability to undertake other necessary duties not specifically stated without altering the nature or level of responsibility•Ability to quickly learn, understand and explain technical information Job Summary Essential Duties and Responsibilities:- System administration.- Patching systems.- System troubleshooting.- Working with monitoring tools.- Meeting and Working with directly with clients on IT needs.- Perform other duties as assigned by leadership.Minimum Requirements:- Bachelor's degree with 3+ years of experience.- May have additional training or education in area of specialization.- Develops solutions to a variety of problems of moderate scope & complexity.- General application of concepts & principles.- Contributes to the completion of organizational projects & goals.- Frequent use and general knowledge of industry practices, techniques, and standards.- Applies knowledge and skills to complete a wide range of tasks.- Communicates on complex or sensitive issues or drafts such responses for supervisor or manager. Education and Experience Requirements #techjobs MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.