Systems Administrator - Senior

25 Nov 2024

Vacancy expired!

Position:

Systems administrator – Senior

Position Summary:The position provides senior level technical direction and engineering knowledge in support of Tier 2 Operations for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Additionally, the position provides assistance in a variety of functional areas to include contract related logistical functions and assisting in exercise support functions.US Army North is the Army Service Component Command (ASCC) to US Northern Command (NORTHCOM) and must be capable to stand up and deploy multiple task forces in the event of natural or man-made disasters. The Army North Information Technology Directorate, known as the “G-6,” provides Help Desk/Service Desk, daily operations management, technical management services, and cybersecurity support for the Command. US Army North controls its own NIPRNET and provides all planning and support, to include all required RMF/ATO processes. The Fort Sam Houston (FSH) Network Enterprise Center (NEC) owns the SIPRNET; however, there is a cooperative arrangement in which Army North provides certain SIPRNET planning and administrative functions, to include maintaining the Tenant Security Plan (TSP), planning new SIPRNET connections, and coordinating for the Authority to Connect (ATC) for new and changed SIPRNET instances. The Command conducts two major National Level Exercises, as well as communications exercises, certification exercises and conference support both locally and throughout the U.S. Northern Command (USNORTHCOM) Area of Responsibility (AOR). During training and contingency operations, all tiers and cybersecurity may be required to support operations on a 24 x 7 basis. The Command uses a planning factor of 28 days per year (4 weeks) for the conduct of 24 x 7 operations.

Clearance Requirement: Top Secret

DUTIES AND RESPONSIBILITIES:
  • Supporting Tier 2 / Operations activities by carrying out the following responsibilities
  • Monitor complex technical control facility hardware and software, either on-premises or cloud-based. Interface with other IT technical personnel, users, and vendor support service groups to ensure escalation to a point of problem resolution is reached during outages or periods of degraded system performance.
  • Direct compilation of records and reports concerning network operations and maintenance, troubleshoot network performance issues, analyze network traffic, and provide capacity planning solutions.
  • Manage the support of network communications, including LAN/MAN/WAN systems in support of large-scale systems projects.
  • Perform system-level configuration of products including determination of software, hardware, OS, and other platform specifications, either with on-premises equipment or IaaS/PaaS/SaaS cloud components.
  • Provide assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, Wi-Fi (IEEE 802.11) management and support, operating systems programming, system security policy procedures, and cloud operations.
  • Monitor and respond to NIPRNET and SIPRNET hardware, software, network, and cloud platform problems through routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identification of a problem, notification of appropriate personnel, complete troubleshooting, or replacement procedures, and ensuring that notification of the appropriate personnel that the system(s) or equipment has returned to normal operations.
  • Utilize software and hardware tools and identify/diagnose complex problems and factors affecting network performance.
  • Support a variety of IT systems and deploy commercial of the shelf (COTS) and Government off the shelf (GOTS) technologies including Microsoft, Linux, networking NSA Type 1 encryption devices, VOIP, email, video teleconferencing, and common desktop productivity tools.

COMPETENCIES:
  • Excellent writing, interpersonal and communication skills
  • Ability to communicate effectively with team on assigned tasks, expectations, and schedule.
  • Sharp attention to detail
  • Organized; time management skills to forecast and stay ahead of deliverables/reporting requirements
  • Must be well-organized and detail-oriented with the ability to coordinate, prioritize multiple tasks, and be adaptable to change to accomplish assignments.
  • Excellent Customer FocSatisfaction skills.

Education and Certification Requirements:BS degree: DoD 8570.01-M IAT Level II requirements and shall have the following minimal education and experience metrics: CompTIA Security+ Certification (or equivalent).

Background and Experience:3+ years of experience in Tier 2 Operations customer support; knowledge of computer systems administration.

Required Technical Skills:
  • Have a detailed understanding of the configuration, management, and use of security information and event management (SIEM) software, to include properly reacting to SIEM events.
  • Manage the system vulnerability identification and resolution process in order to support network accreditation process. Additionally, minimum of 5 years of firsthand experience operating network security devices to include Cisco integrated services routers (ISR).
  • Ability to use the latest versions of the following: Microsoft Operating Systems; Microsoft Office; Microsoft SharePoint; .NET; MS SQL Server; VMWARE, VCenter, ESX 5.0 and Above; MS active Directory Admin; Cisco products to include but not limited to 3560 switches, routers, and ASA firewalls and intrusion prevention systems(IPS).

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
  • Contractor site with 0-10% travel possible
  • Possible off-hours work to support releases and outages
  • 10 lbs. maximum lifting, occasional lift/carry of small articles
  • Occasionally required to stand; frequently required to walk and sit
  • Continually required to utilize hand and finger dexterity
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Veterans/Disabled

  • ID: #23461129
  • State: Texas San antonio 78201 San antonio USA
  • City: San antonio
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-25
  • Deadline: 2022-01-17
  • Category: Et cetera