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job summary:
Summary:- This role is an entry level to multiple technology positions. Performs commoditized activities which may include monitoring, event management, service requests, and engineering.
- Technical Analysts will build foundational experience in network, systems, application, access requests, production support, or security engineering.
- Cloud/Email Architecture and Engineering is looking for a technical analyst that can assist the team with project coordination, project tracking, engineering documentation and lab testing/validation on our Microsoft 365 Engineering team.
- The candidate should be a self-motivated and organized individual with a interest in learning technology and have interest in client impacting tools and services.
- The candidate must work well with others within a team environment and be able to follow through on actions and tasks needed for key projects. The candidate will be working within an agile environment to help coordinate and track critical email projects within the team.
- General technology competencies and understanding
- Knowledge of how to use general productivity tools, such as Microsoft Office applications
- Microsoft Windows and use of email and other collaboration tools and applications, i,e., Teams, Skype, etc.
- Understanding of technology terminology and concepts, i.e., email, IM, etc.
- Working experience with email technologies and email protocols.
- Knowledge of Microsoft application services, i.e., M365, Exchange, Outlook, etc.
- Project management and coordination.
- Good writing and communications skills.
- Self-starter and can learn quickly with little guidance
- The candidate should be a self-motivated and organized individual with a interest in learning technology and have interest in client impacting tools and services.
- The candidate must work well with others within a team environment and be able to follow through on actions and tasks needed for key projects. The candidate will be working within an agile environment to help coordinate and track critical email projects within the team.
- Experience level: Experienced
- Minimum 10 years of experience
- Education: Bachelors