DescriptionWould you like to become part of the team that is redefining the way IT training is delivered to U.S. National Security mission owners? Join the Dedicated Cloud Training curriculum team working with government mission owners to deliver training to government customers.We’ve experienced rapid growth in the demand for a wide range of AWS courses, and these courses are having a direct impact on our customers in the U.S. Government space. Government customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their missions. To do that effectively, they need training, and not just a couple of slides and a long lecture. We are developing highly technical courses with extensive hands-on labs, complex process and solution diagrams, e-learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies.The Dedicated Cloud Training curriculum team is looking for a motivated Technical Curriculum Developer who possesses a unique balance of technical depth, business knowledge, and strong interpersonal skills. You will partner with several AWS teams to develop instructor-led and digital training content around AWS services and features.The ideal candidate is a smart, innovative, driven, problem solving Technical Curriculum Developer with technical subject matter expertise in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain). The candidate will have excellent writing skills and the ability to translate deeply technical content into easy-to-understand training. Additionally, the ideal candidate will have training, instructional design, or technical documentation experience, programming experience, and thrive in an extremely agile environment. Above all, the candidate will have a passion for learning.This position requires that the candidate selected be a US Citizen.Key job responsibilities Dive deep into AWS technologies, such as Machine Learning, AI, Big Data, Web Applications, Security, Networking, High Performance Computing, Storage, Databases, Enterprise Applications, Migration Strategies or other solutions areas to understand the services and develop effective training for our customers. Collaborate with multiple functional groups to develop training content that educates customers on the full portfolio of AWS services and features. Work with subject matter experts to understand training needs and collaborate with technical teams across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives. Utilize automated lab and courseware publishing processes built on AWS. Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings. Respond to changes in products/features by revising content at a rapid pace using agile methodologies. Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations. Have very high standards for quality of work and strong attention to detail, following various required guidelines and holding peer reviews for all content developed. Travel up to 25% will be required.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications 5+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials. 3+ years of proven experience in one or more IT infrastructure domains (Storage, Compute, Networking, Security, Software Development, Systems Administration, Database Engineering or Administration, Machine Learning, AI, Cloud Infrastructure, Big data, DevOps, or other IT infrastructure domain)Preferred Qualifications Technical degree (e.g. Computer Science or related field) and/or degree in instructional design, adult learning, or other education-related field Industry certifications in instructional design, curriculum development, performance improvement, project management, or other content-specific certifications as appropriate 1+ years of demonstrated experience in one or more of the following tools: digital content development tools (Articulate Storyline, Articulate Rise, Lectora, Captivate, etc.), graphic design or image editing software (InDesign, Illustrator, Photoshop, etc.), and related SCORM or Tin Can compliant production tools 2+ years of demonstrated technical writing experience and advanced proficiency in Microsoft PowerPoint 2+ years of experience architecting, deploying, or operating internet-scale applications One or more current AWS certifications (Associate, Professional, or Specialty) or 2+ years of production AWS experience Understanding of U.S. Federal Mandates, Security, Standards and Compliance for national security mission systems operating in a multi-tenant infrastructure/platform as a service environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Full-time