Technology Support Specialist

We have on opening for a network support / technology consultant in retail/msp environment. Must understand computer software, hardware and networks; be highly professional and capable of communicating with team members and clients. Normal business hours are Monday through Friday, 8:00 am - 5:00 pm. Some weekend hours and overtime may be required.

Responsibilities include but are not limited to:

Providing desktop, telephone, network and server support

Installing, upgrading and monitoring software and hardware

Maintaining operating systems, security tools, business applications, email, web-servers, laptops and desktop PCs

Troubleshooting problems reported by external customers

Designing and deploying networks; maintaining network servers such as file servers, FTP sites and VPN gateways

Coordinating with other technicians for the installation, repair, upgrade and maintenance of off-site servers

Administering servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches

Qualifications:

2+ years of previous experience working with computers (Required)

Windows 7, Windows 10 Experience (Required)

Hardware Trouble Shooting Experience for Desktops & Servers

Experience with Microsoft Server Operating Systems 2008-2021

Experience with SonicWall firewalls

Must be proficient in reading and writing English

Must have the ability to legally work in the United States

Please forward a resume and cover letter detailing relevant experience, salary requirements, and hours available to work, date available to start.

Attn: E-mails received without this information will be ignored.