Transportation Logistics Operator - Bilingual (Korean/English) (Korean/Spanish)

19 Apr 2024

Vacancy expired!

Job Description

SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance

Booking, Tracking, Tracking of Cargo (FTL/LTL/AIR)

Customer Service including all happenings from booking to cargo delivery in a timely manner

Daily liaison with customer, carriers, internal staff

Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed

Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)

Monitor account issues and communicate/liaison with management to implement/drive solutions

Able to analyze service and cost data for actions or recommendations for business improvement

Recommend when needed changes in current processes

Reporting as needed (Service failure report, claim/damage report, others)

Accuracy of data entry into The company's system and other systems as needed

Monitor trends and report changes to Management for action

Qualifications

Education: College preferred

2-3+ years in FTL/LTL Transportation dispatching or operations

Experience with NAFTA/USMCA cross border transportation preferred.

Proficient in Microsoft Office application such asExcel/Power point /Word/Outlook

Excellent written and oral skills (English) Bi-lingual candidates encouraged to apply (English/Korean, English/Spanish)

Able to engage and work directly with customers

Solutions minded

Highly Self Motivated and minimal supervision needed

Organized and detail oriented

Handle high pressure and fast pace operations as needed

Strong work ethic

Open to learning other modes of transportation as needed

·Warehouse and/or manufacturing knowledge helpful

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • ID: #39069770
  • State: Texas Plano 75023 Plano USA
  • City: Plano
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-04-19
  • Deadline: 2022-06-18
  • Category: Et cetera