UX Researcher

ResolveTech Solutions Inc.
Dallas / fort worth, TX
07 Dec 2024

Vacancy expired!

Role: Sr. UX Researcher

Client: (Direct Client, No Layers)

Dallas, TX

Long Term Contract

Remote: Ideally this should be local. However we can make exceptions for really good candidates. If remote, we would also like the person to be within 15 minutes of 7 Eleven stores

Project Description/Job Summary:
  • A

    passionate researcher with ability to

    build strong team relationships and

    drive tasks for initiatives in

    contribution to product design.
  • Ability to

    focus on multiple research projects for

    different product stakeholders.
  • Ability to

    understand how integrated products affect the eco-system in-order to share insights and

    recommend opportunities areas.
  • In this role you will

    lead research activities for 7 Eleven Digital products. You will work with different stakeholders in

    building a comprehensive Research Roadmap for the

    assigned area, plan and

    conduct qualitative and

    quantitative studies in a

    UCD process and share them out as clear actionable insights with stakeholders at all levels (including executives).
  • This is a

    high visibility role, so

    comfortability distilling complex research insights into simple and

    powerful visualizations would be highly desired.

Key Responsibilities and Duties:
  • Ability to

    understand Complex Research Problems,

    collaboratively plan with stakeholders, and solve them in the best possible way, given the constraints
  • Ability to

    consult with multiple product areas at once, and

    manage their research roadmaps
  • Ability to

    distill complex research findings into clear, actionable messages consumable by various stakeholder including senior executives

  • Strong analysis and

    presentation capabilities. Comfortable in presenting to all levels of stakeholders including executives
  • Skilled in a variety of

    Qualitative and

    Quantitative UX Research methods and

    tools (particularly remote) for

    discovery, consolidating Information Architecture, formative evaluation, summative

    evaluation.

  • Understanding of statistical concepts, and

    survey methods to

    solve a wide variety of

    quantitative research problems.
  • Educational Background in

    Psychology, Social Sciences, Human Computer Interactions, Human Factors or

    design related academic training
  • Knowledge of

    Service Design approaches, &

    comfortability leading workshops
  • Ability to

    present complex research findings into easily digestible visualizations.

  • Comfortable traveling for research. Interview and

    observe users at store contexts and

    maintain safety protocols.

    Expected to travel upto 25% of the time.

“Must Have” specific Knowledge and skills:

  • Bachelor's degree in one of the above-mentioned educational backgrounds. Masters preferred

  • At least 3 years in a

    Lead Research Role responsible for multiple products

  • Research Portfolioor

    work samples that clearly

    show research problem identification, problem

    solving, and

    communication (preferably a URL shared as part of the submission)

  • 7-9years of experience researching

    B2B or

    B2C product ecosystems
  • Complete knowledge of

    User Centered Design

  • Strong Stakeholder engagement, requirement gathering, and well versed in many

    qualitative and

    quantitative research methods
  • Demonstrated ability to communicate clearly and concisely to all levels of stakeholders

  • Interest and

    aptitude to

    use a wide variety of tools to

    answer the research problem at hand.
  • A start up mentality; do the best possible work with what is available
  • A strong ability to build relations and work independently
  • Highly skilled in

    remote user research, usability, and

    survey tools
  • Strong skills in

    Keynote/ PowerPoint to convey clear messages with data

Additional Skills and Other requirements
  • Consulting experience with leading Research firms, with a focus on retail digital products

Education and Experience:

Education: Bachelors/4 Year Degree

Years of Relevant Work Experience: 5+ Years

Certifications/Licenses: Degree will preferably be in HCI or Computer Science. Experience will be considered in lieu of degree.
  • ID: #23990234
  • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
  • City: Dallas / fort worth
  • Salary: Up to $80
  • Job type: Contract
  • Showed: 2021-12-07
  • Deadline: 2022-01-21
  • Category: Et cetera