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Primary Roles & Responsibilities:
Vendor Management:
Cultivate enduring relationships with key vendors.
Assess vendor performance against established KPIs and quality standards.
Monitor vendor compliance with contractual agreements and terms.
Identify and proactively address risks associated with vendor relationships and external workforce.
Identify gaps in internal processes offering solutions to maximize Team efficiency.
Collaboration:
Collaborate closely with internal stakeholders, including Sales, Solutions Engineering, Project Managers, and other relevant departments to understand their needs.
Partner with internal teams for bid proposals and project workforce design.
Facilitate effective communication between the organization and vendors to align expectations.
Performance Enhancement:
Identify opportunities to improve vendor performance, talent quality, and service delivery.
Collaborate with vendors to implement process enhancements and cost-saving initiatives.
Issue Resolution:
Address and resolve issues or disputes that may arise during the vendor relationship, minimizing operational disruptions.
Implement corrective actions and preventive measures as needed.
Vendor Evaluation:
Conduct regular vendor evaluations, assessments, and audits to measure and enhance vendor performance.
Stay updated on industry trends and best practices related to vendor management and external workforce labor.
Contract Oversight:
Review, negotiate, and manage vendor contracts, ensuring favorable terms and conditions for the organization, while focusing on cost savings.
Monitor contract compliance and facilitate renewals as necessary.
Data Analysis:
Gather and analyze data related to vendor performance, costs, and quality to support decision-making.
Knowledge, Skills, Abilities
Proficient in managing through influence.
Strong negotiation and contract management skills.
Familiarity with cost and accounting principles.
Strong interpersonal and communication abilities.
Proficient in analytical thinking and creative problem-solving.
Knowledge of vendor evaluation and performance measurement, as well as external workforce principles.
Familiarity with industry-specific regulations and compliance.
Proficiency in working both independently and as part of a team.
Education / Experience Requirements
Bachelor's degree in business administration, supply chain management, or a related field.
3-5 years of experience in vendor management, procurement, or managed service provider environments.
3-5 years of experience leading in a team environment.
Proficiency in working both independently and as part of a team. Bachelor's degree in business, or a related field is preferred.
What’s in it for You?
Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!
We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
About Black Box Network Services
Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
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Full-time