Pay Rate$21.62 per hourTelecommute StatusOnsiteAnnouncementPRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:AbilityOneThis position is on a federal AbilityOne contract that requires that most of the work hours are performed by employees with disabilities. Due to program requirements, this particular position needs to be filled by a person with a disabilityJob DescriptionPRIDE IndustriesJob DescriptionJob: Work Control Specialist LeadSCA Occup :Salary Grade: Federal Wage Determination or Collective Bargaining AgreementFLSA Status: Non-ExemptApproval Date: February 2022SUPERVISES:There are no direct reports with this position.POSITION SUMMARY:Under general supervision, the Lead Work Control Specialist leads work teams, prioritizes, assigns, and coordinates daily staff activities. The lead Work Control Specialist receives, records, and distributes work orders to shops. Employees in this job class complete and process work orders, input comments, and records other data points into an electronic format following instructions and pre-established guidelines for PRIDE’s Enterprise Asset Management systems and the Government’s financial asset and accounting management system (whether or not the system of records is government based may be determined by contract/site). This job requires knowledge of basic office practices and procedures; and the ability to provide customer service, operate a computer keyboard, and assemble documents and data.TYPICAL DUTIES:
Lead a work team, prioritize, assign, and coordinate daily staff activities.
Train and assist workers in performing duties.
Monitor progress of tasks and inspect completed work to ensure quality.
Keep records of service calls and work orders, collect, review, and input data into a computer processing system; audit output data.
Print documents from government system of records.
Update service order activity including labor, materials, and other miscellaneous data.
Contact and follow up with customer to insure satisfactory performance of service.
Analyze information before entering data to ensure costs are within budget, logs are filled out correctly and receipts are coded accurately.
Produce records and reports.
May Schedule service calls, dispatch service crew, and relay messages and special instructions to mobile crews and other departments using email or telephone equipment.
Perform other duties and special projects as assigned.
DenotesEssential Job FunctionMINIMUM QUALIFICATIONS:Must be able to obtain and maintain government Common Access Card (CAC) to access government systems;At least one year of related work experience;General office computer literacy including skill to operate word processing, spreadsheet, internet;Ability to multitask and work in a fast paced environment;Ability to train employees in proper practices and procedures;Ability to communicate effectively orally and in writing, and to respond to questions from customers, management, and others.Ability to build effective working relationships with staff, customers, and others;Ability to follow organized, structured procedures to provide services to serve customers;Ability to compile, code, categorize, calculate, and verify information with attention to accuracy and detail;Fundamental mathematical ability including addition, subtraction, multiplication, and division;Ability to act responsively to customer inquiries and requests and escalate appropriately;Ability to adapt to changing work priorities.EDUCATION REQUIREMENTS:High School Diploma or GEDCERTIFICATES REQUIRED: The following licenses or certificates may berequired depending on local, state and/or contract requirements:Valid Driver's License PHYSICAL REQUIREMENTS:Employees must have the ability to perform the following physical demands for extended periods oftime with or without assistance:Maneuvering to and around equipmentUtilizing keyboardViewing computer/screensCommunicating with othersBending, stooping, and reachingLifting up to 25 pounds WORK ENVIRONMENT:Work is primarily performed at a customer’s location in an office / shop environment with limited privacy and some exposure to background noise and/or noise from equipment. Transporting to locations with the work site may be required. Employees may also be exposed to extreme cold or heat. DISCLAIMER:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.At PRIDE, we make a difference in the lives of many, one job at a time.How to ApplyIf you are interested in working for this unique organization that blends business with a social mission, please apply online at www.prideindustries.com . PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.Pay Rate $21.62 per hourTelecommute Status OnsiteType Full Time RegularLocation US-TX-Ft BlissAdditional Information This position is on a federal AbilityOne contract that requires that most of the work hours are performed by employees with disabilities. Due to program requirements, this particular position needs to be filled by a person with a disability
Full-time