Atlassian Administrator

CHG Healthcare
Salt lake city, UT
23 Jun 2024

Vacancy expired!

Healthcare's helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

Enjoy what you do while contributing to a company that makes a difference in people's lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. Through our trusted brands - CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing - we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it's easy to get excited about what you do!

We are looking for an experienced Atlassian admin who is self-motivated and collaborative. This individual would administer project tooling, specifically Atlassian JIRA Work Management, Jira Service Management, Confluence and Bitbucket Server and several add-ons and plug-ins. They will also set up custom features, reports, use cases, and presentation layer. Hyper focused on value driven results, architecture, and the customer.

Your role:

  • Accountable for day to day management and operations of Atlassian Cloud environment, including monitoring, security, vulnerability remediation, performance, data protection and disaster recovery
  • Create, manage, and support all administrative functions associated with the Atlassian product suite
  • Manage Atlassian add-ons to meet team and business needs by facilitating plugin research, procurement, testing and implementation
  • Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes
  • Create and configure metrics, dashboards, reports, and advanced filters in JIRA/EazyBI to provide end-users and business leadership with meaningful metrics
  • Understand system architecture of upstream and downstream impacts when implementing solutions
  • Devise, test, and deploy integrations between Atlassian products and other internal/external systems
  • Maintain an up-to-date knowledge of Atlassian products, administration best practices, and agile methodology best practices
  • Gather requirements from users, propose solutions that meet business needs, and deliver agreed upon solution
  • Create and maintain technical documentation and user-guides
  • Able to provide best practices on how to maintain a easy to use documentation structure
  • Conduct user-training and help-sessions for new features or implementations
  • Manage products gaps from business specifications to product enhancements and/or business process change
  • Promote adoption and best practice of Atlassian suite amongst the user-community
  • Self-directed approach with high degree of initiative to investigate and resolve issues
  • Configure monitoring and logging to proactively mitigate system downtime
  • Work to keep the environment updated, healthy and operational
  • Evaluate current configuration of JIRA Work Management to identify opportunities for stability with the eco-system it operates within
  • Create, establish and enforce security best practices
  • Understand permission structure with AD/Okta, Azure AD and Atlassian Access

Your qualifications:

  • 4+ years of experience working directly with the Atlassian suite of products providing support and administration
  • Atlassian and Certified Product/Program/Scrum Master or equivalent certifications highly desired
  • Excellent customer service, communication, and interpersonal skills
  • Excellent decision-making, critical thinking, and problem-solving skills
  • Ability to consult, perform process mapping, collect customer requirements and deliver the agreed upon solution
  • Experience working closely with a managed service provider and Atlassian

In return, we offer:

  • Competitive pay
  • Flexible work schedules - including work from home options available
  • 401 (k) retirement plan
  • Healthcare coverage with corporate wellness program
  • Free health center and health coaching for employees and dependents
  • 18 days of PTO your first year and paid holidays
  • Up to 16 hours of paid volunteer time off
  • Award-winning training and development programs
#Associate

To have your resume reviewed by Talent Acquisition, click "Apply" at the top of the screen.

We are an Affirmative Action/Equal Opportunity Employer

Veterans/Disabled

We are an at-will employer
  • ID: #43564376
  • State: Utah Salt lake city 84101 Salt lake city USA
  • City: Salt lake city
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-23
  • Deadline: 2022-08-21
  • Category: Et cetera