Business Analyst

Our client is currently seeking a Business Analyst who can get the job done and do it with enthusiasm. As a company, they are always striving to make the business better so they can make their customer's lives easier. Are you passionate about making a difference for people in your community? They need people like you, who can make positive change.

• Serve as a technical analyst responsible for integrating various software applications with the backend servicing systems
• Serve as a lead systems analyst in the development team to plan, coordinate, analyze, design, document and implement application integrations efforts to meet current and future needs
• Facilitate conversations with the business and technical support teams to document capability needs and outcomes
• Manage the flow of user requirements from the product backlog to the planning meetings, providing a joined-up overall view of the solution requirements at a detailed level.
• Work with the Product Owner to maintain the product backlog, assist in adding, removing, estimating and prioritizing work.
• Help specify acceptance criteria and facilitate the translation of those criteria into test cases with the test team.
• Prepare and co-ordinate the required materials to facilitate successful backlog prioritization and planning meetings.
• Provide leadership to project teams in identifying root cause of issues and directing troubleshooting efforts
• Develop solution architecture models and documentation (key project deliverables) and/or oversee and approve the creation of necessary documentation. Specifications to be testable, measurable and definitive.
• Orchestrate overall technical activities including design reviews, defect resolution processes across project teams.
• Collaborate with the broader architecture community to ensure alignment with IT strategies and standards.
• Evaluate business unit and IT decisions to ensure they are in the best interest of customers and company goals and escalate as needed.
• Provide inputs to executive level presentations for project stakeholders.
• Work with third party vendors as part of tendering processes and assist with specifying and managing deliverables.

• 3+ years’ experience supporting an online banking application as a business / technical analyst or as a developer
• Strong systems analysis background, with at least 3 years spent working with agile methodologies
• Demonstrable experience working in a highly collaborative environment, with focus towards delivering real business results.
• Hands on experience with application development, architecture and software maintenance.
• Experienced in enterprise application integration, middleware technologies, database technologies and backend interfaces
• Excellent communication skills, both written and spoken evidenced by the ability to communicate across all levels of an organization
• Excellent interpersonal and leadership skills - lead, collaborate, facilitate, and negotiate as necessary
• Proficiency in Microsoft Word, Excel, Visio and PowerPoint
• Demonstrated experience with problem solving outside-the-box to find solutions that mitigate risks/issues, rather than blindly following process
• Experience in a large-scale IT organization with complex systems environment & infrastructure
• Highly organized, self-starter requiring minimal supervision
• Bachelor's degree in a technical field such as Computer Science, Computer Engineering, IT, etc. from an accredited university or equivalent
• Desirable Knowledge and Experience
• Experience working within the financial services industry.
• Working with 3rd party vendors and specification of deliverables.
• Hands-on experience working with multi-component, high availability systems and enterprise applications

• The Scaled Agile Framework, or SAFe, methodology. Agile framework for development teams.
• Office 365 – Business Productivity - (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint)
• Azure DevOps - Provides developer services to support teams to plan work, collaborate on code development, and build and deploy applications. (Includes Smart Docs)
• Visio – Flowchart and diagramming
• PowerBi – Data querying, modelling and visualization
• SQL Server - Relational database management system
• SOAP UI – Automated testing tool for SOAP and REST APIs
• BaNCS – Core banking software suite
• Ability to pass a background check and drug screen