Catalog Operations

THE OPPORTUNITY:

StubHub is seeking a Catalog Operations team member who will help publish, manage, and maintain data for our global catalog in support of our Event Data Management organization. This role will be responsible for publishing, maintaining, and managing event-level data for StubHub’s event & venue map catalogs in accordance with the sports, music, & entertainment landscape. This person will work within the North America business operations group and work cross-functionally with marketing, customer service, supply, and fulfillment to drive a world-class ticketing catalog.

LOCATION:

The Catalog Operations role will be based in Salt Lake City Utah and will report into our catalog operation leader. This is a hybrid position.

PRIMARY JOB RESPONSIBILITIES:

• Have strong organizational skills – ability to juggle multiple projects at once
• Be a passionate fan of all things live entertainment (concerts, festivals, musicals, plays, performing arts, sports)
• Enhance StubHub’s event catalog by adding events directly into the catalog and maintaining all data associated with the catalog – enrich the catalog through research about venue and event information to make the catalog more attractive
• Handle requests for site changes in addition to updating the catalog data when necessary – fix and troubleshoot issues that arise
• Build and maintain data associated with events and each event map
• Work with product teams on enhancing tools to improve speed and efficiency that drive revenue
• Look for opportunities to improve internal processes that support both buyers and sellers
• Support other functions where necessary to deliver a great ticket buying and selling experience

EDUCATION, SKILLS AND EXPERIENCE:

- BS/BA degree or equivalent - 0 to 2 years related professional experience

• Ticketing or entertainment experience a plus
• Self-starter and ability to execute on multiple projects and tasks
• Strong ability to comprehend and understand processes
• Strong attention to detail combined with the ability to prioritize and meet aggressive targets and deadlines
• Flexibility, especially in a fast-changing environment
• Strong written and oral communication skills
• Team player who is comfortable working with various departments
• Quick learner who is able to work independently
• 40 hours per week contract position
• Willing and able to work weekends

AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER

StubHub is on a mission to give the world the freedom to connect to powerful live experiences no matter where they are, whenever they want. Whether it's Harry Styles, the Yankees, Billie Eilish or Real Madrid, we're here to give fans the access to the live entertainment they love. That means we must power the destination for every type of live event fan to unlock the transformative live experience that’s right for them. We are their ticket to unforgettable memories – the crack of the bat, the first guitar chord or drum tap, the roar of the crowd at the championship winning goal, the joke that makes their belly ache from laughter. To do this, we must have the most premiere industry partnerships that deliver more seamless integrated solutions and aggregate the widest event catalogue, know our customers to design more personalized discovery of that very catalogue and get that fan into the event of their dreams so they keep coming back. Daily innovation is at the crux of how we do this and a passionate team that rigorously prioritizes the most results-oriented work they can deliver is what gets it done and keeps us leading the industry.