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Job Description
The FireEye Sales Engineer is a customer-focused, highly technical sales professional who provides support and guidance to prospective and current customers, while collaborating with Sales Account Managers and partner organizations to recommend and develop appropriate Security-focused solution offerings.
The Sales Engineer (SE) acts in a consultative fashion and is looked to as an expert in the Cyber Security field by the account team, channel partners and customers.
What You Will Do:- Understand the customer’s business requirements and how to map these to a FireEye solution that meets both their needs and budget
- Develop and present the benefits of FireEye products and services to both technical and non-technical audiences. Understand FireEye differentiators. Research the technical requirements of an opportunity to scope and architect a solution that meets the customer’s needs
- Conduct Proof of Concept (POC) engagements on sales opportunities. This includes scoping the appropriate use cases in agreement with customer, installation and configuration of FireEye products. Provides POC report/findings once completed
- Collaborate with customer/partner network engineers, architects, operation support staff disciplines to determine the best comprehensive design, while supporting current and long-term needs of the infrastructure and related stakeholders
- Prepare and deliver customer presentations, including demonstration of FireEye products in-line with customer requirements and in support of marketing/partner activities
- Act as an interface between the Sales organization and technical staff to resolve outstanding issues, engaging product management/engineering as required
- Work closely with customers to grow and expand the implementation/integration of FireEye products
- If you feel you have 75% of the above and are confident you could learn the rest, please consider joining our team.
Day-to-day operations and interactions will involve some the following technology areas:
- Security Operations Center (SOC) Operations - SIEMs (ArcSight / Spunk), SOAR, xDR, Ticketing systems (Remedy), RBAC or similar
- Host-based Forensics and Windows Internals
- Network Forensics - Packet Capture and Analysis
- Cloud Infrastructure and Applications e.g. AWS, Azure, Openstack, Google cloud or similar
- Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies
Qualifications
Requirements:- Experience in Cyber Security space and networking technology space
- Ability to collaborate and communicate with technical and non-technical personnel from deep geeks to top execs
- Excellent knowledge and experience with a wide variety of IT technologies and security solutions
- Overnight travel throughout the assigned territory/region is periodically required, very occasional long haul
- Ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members.
- Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of FireEye products and solutions.
- Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques
- Knowledge of industry frameworks e.g. MITRE desirable
- CISSP or other security qualifications desired (but not mandatory)