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Our client is looking to hire a Business Project Manager / Delivery Manager
Key Responsibilities. Management and responsibility for product and service launch projects, external and internal, and development projects Monitors the go to market delivery of the assigned product/s or portfolio. . Supports and progresses product commercialization planning and delivery initiatives. . Communicates and reports the product delivery success criteria, scope, governance, schedule, and budget to the relevant stakeholders (Finance, Sales, Account management etc.). . Develops comprehensive set of reporting tools and protocols to provide senior leadership line of sight to potential risks and opportunities. Where needed, leads effective teamwork, communication, collaboration and commitment across multiple stakeholders . Effectively communicates across all stakeholders to ensure program goals, key decisions, and status is clear to all. . Runs product delivery planning and closing; from intake to deployment and management Manage programs that require the collaboration of cross-functional teams across all products and locations ie. be effective in communication, lead cross-functional teams (Product Management, Product Development, Merchant Sales, Channel Partner Sales, Marketing, Customer Care), drive changes and results, collaborate, escalate, execute, plan, document, and demonstrate thought leadership to execute projects for product and service launches and internal infrastructure and operational projects. Drive launch calendars and conduct periodic touch points with the cross-functional team to ensure launches are tracking to plan. Define specific launch objectives, deliverables, timelines, and help remove obstacles to success. Strong problem-solving and communication skills. Ability to influence without direct authority. Choose proper tools for project planning and implementation. Escalate project and process roadblocks. Monitor and report on progress toward key goals and objectives. Deliver consistent, repeatable launch best practices, processes, and deliverables. Retrospectively evaluate results and determine lessons learned to continuously improve them. Be effective in communication, lead team, drive changes and results, collaborate, escalate, execute, plan, document, and demonstrate thought leadership. Guide the development team and Product Manager on Agile scrum practices and values. Strong problem-solving and communication skills. Guide the development team on how to get the most of out of self-organization and strive to develop teams into high performing teams. Remove impediments or guide the Development Team to remove impediments through communication and transparency of impediments. Facilitate discussion, decision making, and conflict resolution within the team. Support and educate the Product Manager, especially with respect to grooming and maintaining the product backlog. Lead by example. Generate and maintain detailed timelines in a timely manner and track progress. Ensure required milestones are achieved. Deliver with flawless execution. Effectively communicate and escalate Demonstrate accountability for the team's execution. Communicate effectively with the Product Manager. Submit detailed weekly reports that convey essential information about the health, status, risks, and impacts of projects. Submit detailed weekly reports that convey essential information about the health, status, risks, and impacts of projects. Develop appropriate management reporting to illustrate key information on project progress. Highlight areas of risk and concerns, judge impacts, and offer solutions and alternatives.Requirements and Skills Demonstrated experience managing complex projects (particularly technology projects) from initiation through completion on committed schedules, 3+ years experience preferred Experience working in a Scrummaster role, preferred Familiarity with a variety of SDLC concepts (agile, waterfall, iterative), practices, and procedures and applying the proper tool to the scope and type of project Knowledgeable with agile methodology and successful agile techniques such as User Stories, continuous integration, agile estimation, etc. Ability to understand backlog tracking, burn down metrics, velocity, and task definition Strong leadership, decision making, relationship management, conflict resolution, and problem solving skills Demonstrated success establishing, managing and maintaining effective working relationships with all levels of employees Critical thinking, strong analytical skills and problem solving ability Ability to handle a variety of tasks effectively and efficiently. Ability to predict areas of risk and concern Ability to prioritize multiple projects and requests Excellent written and verbal communication skills Excellent organizational skills with attention to details Familiarity with payment processing industry processes, technologies and players Comfortable giving presentations to groups inside and outside of the company Proficiency with Microsoft Office (or equivalent) products including Word, PowerPoint, Excel, Outlook. Proficiency with Salesforce CRM preferred. PMP and/or Scrummaster certification preferred.Who is Calance?Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.Calance - the place to grow.www.calance.com