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Responsibilities- Assisting with user asset deployment and reclaiming of hardware- Providing desktop support troubleshooting assistance- Manage all stages of the asset lifecycle- Deployment metrics reporting Professional Skills Required- 3+ years in a desktop support\asset management role in a large corporate environment- Exceptional customer service skills are a must- Excellent organizational and time management skills- Precise attention to detail Technical Skills Required- Advanced knowledge of Windows & Mac OS- Proficient in MS Excel- Experience with the core foundation of the ITIL Asset Management lifecycle