Emergency Department Care Manager

12 Apr 2024
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Job Description:Social Worker-CertifiedThe Certified Social Worker (CSW) utilizes clinical expertise to perform psychosocial assessment and develop/ implement a plan of care/treatment plan that provides extraordinary care for the patient while being sensitive to costs and resources. This position works collaboratively with patients, patients' family/significant other, healthcare providers, insurers, community resources, and other involved parties to identify patients' needs, broker services, coordinate care and transition plans, and advocate for patients. The CSW performs these duties under the direct supervision of an LCSW.Social Worker-ClinicalThe Clinical Social Worker utilizes clinical expertise to perform psychosocial assessments, develop and implement plans of care appropriate care team, assess crisis situations to appropriately provide needed resources and or referrals for the patient, and to provide family and individual treatment as indicated. This position works collaboratively with patients, patient's significant other, families, healthcare providers, insurers, community resources, and all other involved parties.Position Details:

Pay Range Clinical: $33.39-51.52 Non Exempt (based on experience)

Pay Ranger Certified: $30.34-$46.84 Non Exempt (based on experience)

Benefits Eligible: Yes

FTE: Part-time

20 hours/week; Days/Evenings; Rotating weekends (days)

ED Call shift: 1:30 am - 6 am

Social Worker-ClinicalThe Clinical Social Worker utilizes clinical expertise to perform psychosocial assessments, develop and implement plans of care appropriate care team, assess crisis situations to appropriately provide needed resources and or referrals for the patient, and to provide family and individual treatment as indicated. This position works collaboratively with patients, patient's significant other, families, healthcare providers, insurers, community resources, and all other involved parties.This position provides care appropriate to the established plan of care in the assigned patient population.Job Essentials

Assesses the patient's medical history, mental health history, and current presentation to understand the patient's needs from treatment.

Organizes and prioritizes daily work by assessing new, current, and discharging patient needs in area(s) of responsibility.

Diagnoses and treats various mental, emotional, and behavioral disorders.

Performs social work consultation for patients and caregivers. Conducts psychoscial assessments. Provides supportive, crisis bereavement and other social work interventions as necessary.

Develops a plan of care either individually or with input from the patient, patient family and significant others, physicians, and other members of the healthcare team.

Modifies care plans to reflect changes in patient status.

Refers patients to other services to improve their well-being. These referrals may include community services, treatment programs, support groups, psychiatrists, or other mental health providers.

Educates, communicates, and coordinates with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely discharge, and to identify and resolve delays and issues. Credentialing through medical staff office and peer review requirements may apply if working in the behavioral health setting.

May provide support and debriefing, in conjunction with the Employee

Assistance Program, for staff members following adverse events.

Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.

Works with the multi-disciplinary team to develop a discharge plan in order to provide further care, services, and referrals in order to ensure continuity of care standards.

Billing/reimbursement.

Completes timely and accurate documentation in the medical record using knowledge of documentation standards for the department to facilitate communication with team members. Documentation is done in compliance with all clinical guidelines and

Complies with federal, state, local, and clinical program/facility standards.

Acts within the scope of the Mental Health Practice Act.

May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.

Minimum Qualifications

Master's Degree in Social Work. Education must be obtained from an accredited institution. Degree will be verified.

Current State Licensure as LCSW or LMFT.

Computer Skills, i.e., email, word processing.

Excellent written and verbal communication skills.

Preferred Qualifications

Experience with patients, families, and treatment teams.

Social Worker-CertifiedProvides care appropriate to assigned patient population as established with the plan of care/treatment plan and in accordance with professional licensure. This care may take place at a hospital, facility, clinic, inpatient, outpatient or home care setting.Job Essentials

Organizes and prioritizes daily work by assessing new, current, and discharging patient needs in area(s) of responsibility. Completes documentation as required.

Performs social work consultation for patients and caregivers. Conducts psychosocial assessments. Under supervision of a licensed clinical social worker (LCSW), provides supportive, crisis, bereavement and other social work interventions as necessary.

Educates, communicates, and coordinates with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely discharge, and to identify and resolve delays and issues.

Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.

May provide psychotherapeutic modalities appropriate to the level of care under the supervision of a licensed clinical social worker.

Completes timely and accurate documentation in the medical record using knowledge of documentation standards for the department to facilitate communication with team members. Documentation is done in compliance with all clinical guidelines and billing/reimbursement standards.

May ensure that productivity standards and expectations are met.

Credentialing through medical staff office and peer review requirements may apply if working in the behavioral health setting.

Credentialing through medical staff office and peer review requirements may apply if working in the behavioral health setting.

May provide support and debriefing under the supervision of a licensed clinical social worker, in conjunction with the Employee Assistance Program, for staff members following adverse events.

May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.

Provides support and education to patients, families and staff members on Advance Directives.

May maintain an active role in denial prevention. Proactively intervenes with payers to prevent inpatient denials. Communicates any necessary information to payers to help appeal existing denials.

May coordinate the discharge planning process from patient admission to departure. Screens for and assess patient needs, develop a discharge plan, and coordinate with internal and external services for care during and after the hospital stay.

Works under identified LCSW and actively participates in required supervision through scheduled meetings, consultations, and chart reviews as indicated.

Note: The Certified Social Worker Intern License can be utilized for up to 24 weeks (6 months) while employees are working toward preparing, testing, and passing the State Boards examination (obtaining an CSW license). After that 24 week period, or if the CSW Graduate fails the State Board exam a second time, the employee can no longer remain in the CSW-I License. These employees can apply for any open jobs they qualify for, including jobs requiring a certification the employee currently holds (i.e. SSW, psych tec, etc.). Failure to either pass boards or to be hired into another job will result in termination.Minimum Qualifications

Master's Degree in Social Work. Education must be obtained from an accredited institution. Degree will be verified.

Current State Licensure as a Certified Social Worker.

Certified Social Worker Intern

Computer skills (email, word processing, and spreadsheets).

Preferred Qualifications

Experience working with in a healthcare setting.

Physical Requirements:

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.

Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.

Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.

Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).

May be expected to stand in a stationary position for an extended period of time.

Anticipated job posting close date:05/04/2024Location:Intermountain Health McKay-Dee Hospital, Layton HospitalWork City:OgdenWork State:UtahScheduled Weekly Hours:20The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$30.34 - $46.84We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Full-time
  • ID: #51465034
  • State: Utah Layton 84040 Layton USA
  • City: Layton
  • Salary: USD TBD TBD
  • Showed: 2024-04-12
  • Deadline: 2024-06-12
  • Category: Et cetera
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