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Description
JOB TITLE: Village Grounds Attendant
DIVISION: Village Operations
REPORTS TO: Village Grounds Supervisor and Village Operations Manager
LOCATION: Village
CLASSIFICATION: Seasonal/Hourly
DEPARTMENT: Village Operations
PURPOSE OF POSITION:
Maintain a safe and guest-friendly environment in parking lots and village areas; maintain safe and efficient loading zones; remove snow and ice from walkways and resort common areas; perform guest surveys; perform all other aspects and daily operations of the Village Grounds Department that may be assigned. Provide assistance and helpful guidance to guests in a courteous, professional, and respectful manner.
SPECIFIC JOB REQUIREMENTS:
- Must have sufficient communication skills to answer guest questions and the physical ability necessary to complete all other Village Grounds duties and responsibilities including cleaning
- Must have the desire and ability to tolerate and work in varying weather conditions for extended periods including cold temperatures, inclement weather, and moving between indoor and outdoor environments
- Must be able to lift 40 lbs. and stand for extended periods
- The ability to meet and/or exceed satisfactory performance levels in all duties as assigned
JOB DUTIES AND RESPONSIBILITIES:
- Snow removal with snow shovels and power-assisted snow removal equipment
- Constant and continuous collection of trash and debris, sweeping, etc.
- Be open to willingly accept other grounds maintenance duties and responsibilities within the department.
- Communicate pleasantly and respectfully with fellow employees and guests
- Assist guests with parking directions and with their equipment in loading zones. Possess and implement a thorough knowledge of appropriate procedures
- Be tactful and diplomatic when interacting with guests
- Adhere to all company policies and procedures