Customs Broker Selection & OversightSelect and onboard new customs brokers as neededOwn broker relationship management, performance scorecards, and Monthly Business Reviews.Monitor timeliness of ISF and entry filings and provide actionable feedback to brokers.Entry Management and Customs FilingsAudit factory invoices, packing lists, and BOLs to ensure accuracy before sending to customs brokers for entry.Ensure compliance with the First Sale for Export program across applicable transactions.Audit all customs entries to ensure they are complete, accurate, and compliant. Maintain records per country-specific regulation.Classification, Valuation & OriginAssign HTS codes for new items in collaboration with the Strategy team. Maintain accuracy of HTS database over time.Declare and track tooling assists and perform periodic assists audits.Documentation & RecordkeepingEnsure proper documentation for international trade, including Certificates of Origin and Packing Declarations.Enter and reconcile customs landed costs in Trove’s internal ERP.Reporting & Continuous Improvement.Prepare and maintain estimated duty/tariff spend reporting in collaboration with Finance department.Verify accuracy of ACH duty/tariff withdrawals and resolve discrepancies.Identify process gaps and implement SOP/control improvements to strengthen compliance and efficiency.Monitor tariff changes that have an impact on our shipments. Work across departments to communicate changes and revise strategies based on changing regulations.Manage duty/tariff recoup strategies (duty drawback)Partner with internal stakeholders (Strategy, Legal, Domestic Operations) to align documentation and requirements.Research country-specific customs requirements in new import markets as Trove continues to expand internationally.