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Position Summary:This position is a Junior role and responsible for effectively supporting clients in implementing, managing, andadministering Human Resources, Learning (LMS), and Talent management systems. Needs proficiency in English + Spanish or German or Italian. Duties/Responsibilities:• Assist implementation teams in determining the customer’s goals and target achievements. Offer some real examples that may address these goals, thus demonstrating an understanding of the customer’s needs.• Document customer’s desired business process and identify functionality gaps; utilize team expertise to ensure all gaps are identified; work with Project Manager to develop strategies to address identified functionality gaps.• Develop solutions to the customer that maximize the functionality of their HR, Learning, and Talent applications to ensure the successful launch, adjusting configuration as needed.• Effectively explain, describe, or convey ideas in individual and group situations, including adjusting language and detail to the needs of the audience to ensure that complex messages have been accurately understood.• Assist customers in defining, developing, and implementing new business processes (including planning and executing a transition to new processes), recommending improvements to existing processes to meet customer’s specific business goals.• Elicit customer requirements, document, define and specify functional, operational, business performance, and/or acceptance requirements for the system.• Interpret customer requirements to identify unrealized or undiscovered requirements• Deliver process, configuration or training workshops.• Test or facilitate the testing of learning and talent projects to ensure effective deployment.• Work with project manager and technical teams on-shore and off-shore in defining andclarifying their operational and functional business requirements. Skills/Requirements:• Bachelor's degree in Education, Information Technology, or a similar field is preferred,though an associate degree with suitable relevant work experience may be considered.• Experience working in an agile delivery model.• Understanding or Experience in HR, Learning and Talent processes is a plus.• Experience in working or administering or implementing Workday® or SumTotal or Cornerstone Learning & Talent is a plus.• Excellent customer relationship management skills (e.g., setting expectations, negotiation, issues resolution, escalation as appropriate), with an ability to keep customers informed and resolve their concerns in a timely and professional manner• Ability to execute timely and effective implementations.• Strong presentation, communication, and interpersonal skills.• Able to work independently or in a team environment.• Experience with Visio, Word, Excel, PowerPoint, MS Power BI, MS Project or other flow- charting tools.• Solid skills in problem-solving, debugging using relevant tools.• Effectively communicate professionally in English and German and/or Spanish and/or Italian.• Ability to travel on short notice to global client locations within the US, Europe, or Latin America as required."- ID: #49482578
- State: Utah Mexicanhat 84531 Mexicanhat USA
- City: Mexicanhat
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2023-03-16
- Deadline: 2023-04-27
- Category: Et cetera